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Please take a
moment to review our privacy policy in its
entirety.
The use of our web site constitutes
your acceptance of this policy.
Travel Direct Corporation and its family of web-based travel
information and reservation sites are dedicated to protecting your privacy and
handling any personal information we obtain from you with care and
respect. This Privacy Policy is designed
to answer your questions regarding our privacy policies and principles.
The following information
explains our policy regarding any personal information you may supply to us when
visiting Travel Direct Corporation’s Related Web Sites. You can generally visit
our web sites without telling us who you are or revealing any personal
information, including your e-mail address.
Travel Direct Corporation’s Related Web Sites does not collect personally
identifiable information about
individuals except when such individuals specifically provide such information
on a voluntary basis, such as when requesting a brochure or filling out our
cruise or other travel-related quote forms.
Travel Direct Corporation’s Related Web Sites will not share e-mail addresses
nor any information submitted by a user when accessing our web site with anyone
outside Travel Direct Corporation nor will Online disclose user information to
any third party except as noted in this privacy policy. ( see Q & A information
below for details )
Our web servers may automatically recognize your domain name or IP address when
you visit our site, and this information is aggregated and used to measure
statistics regarding the use of our site, such as the number of visitors,
average time pent on the site, pages viewed and similar information.
When you visit our Web sites, or book a travel-related product such as a cruise
with us, we may ask for the following types of information:
General information, such as your name, address, phone, and e-mail address to
fulfill your requested service and to contact you in the future. Information to
verify your identity in order to provide you with secure access. We may also
verify your identity, or your status as a registered user, by means of a cookie.
Financial information, such as credit card data obtained from you and passed on
to the cruise line or other travel-related entity.
Travel Direct Corporation’s Related Web Sites may use the information it gathers
for its own internal purposes. Travel Direct Corporation’s Related Web
Sites goal in collecting personal information online is to continually improve
the content of our web site and to offer consumers with cruise products that
best meet your preferences and desires. Travel Direct Corporation’s Related Web
Sites may use the personal
data you provide online to send you via e-mail or postal mail, information about
new products and services, or offers that we feel may be of interest to you.
However, we will protect your online information in the same manner that we
protect our guests information obtained through other means.
When it may be necessary to share the information you provide: Travel Direct
Corporation does not share your personally identifiable information with third
parties unless it is related to fulfilling the services you've asked us to
perform, or as is permitted by law. The information you provide us can only be
shared under
limited circumstances. These include:
(1) Within Travel Direct Corporation and our subsidiaries -
We may share information about you, and the products and services you have
purchased from us, among Travel Direct Corporation and our subsidiaries, all of
whom follow our privacy policies.
(2) With travel service providers- In some cases, travel service providers such
as cruise lines and other travel providers provide a product or a service you
request. While this may require us to share your information, these service
providers are strictly prohibited from using your information other than to act
on your behalf.
(3) For legal reasons- In some cases we may be required to disclose certain
information to comply with the law, an investigation, or a legal process, such
as a court order or subpoena.
(4) In case of a sale of a business- Your information may be transferred in
connection with a sale, merger, transfer, exchange, or other disposition
(whether of assets, stock, or otherwise) of all or a portion of a business of
Travel Direct Corporation, or its subsidiaries.
Travel Direct Corporation reserves the right to change this policy at any time.
This statement and the detailed policies outlined herein are not intended to and
do not create any contractual or other legal rights in or on behalf of any
party. By using the Travel Direct Corporation’s Related Web Sites, you signify
your agreement with the terms of our privacy statement. If you have any
questions about Cruise Direct Online's privacy policy, please contact the site's
webmaster.
Q: What information does this Privacy Policy cover?
A: This Privacy
Policy applies only to personally identifiable information collected on the Web
sites where this Privacy Policy is posted and does not apply to any other
information collected by Travel Direct Corporation’s Related Web Sites through
any other means. This Privacy Policy
applies to use and sharing of personally identifiable information collected on
and after the date that this Privacy Policy is posted. However, for guests who registered on our Web
sites prior to the date that this Privacy Policy is posted, we will apply this
Privacy Policy to personally identifiable information associated with that
account only if the guest accepts the terms and conditions of this Privacy
Policy. Once the guest has accepted
these terms and conditions, this Privacy Policy will also apply to personally
identifiable information collected from that guest prior to the date that this
Privacy Policy is posted. In a similar
fashion, we will apply this Privacy Policy to personally identifiable
information collected in the course of Non-Registered Transactions (as defined
in A3 below) that occurred prior to the date that this Privacy Policy is
posted, but only if the guest accepts the terms and conditions of this Privacy
Policy.
As used in this Privacy Policy, " Travel Direct
Corporation’s Related Web Sites " includes Travel Direct Corporation and
all of its subsidiary and affiliated entities, including web sites such as
Cruise Direct Online, Cruise Direct Express, Cruise Search Online, Cruise
Reviews Online, Travel Direct Online and other web sites that offer their travel-related
products and services under the
"Travel Direct Corporation" brand name, as well as companies that
generally do offer their travel-related products and services under the "Cruise Direct
Online" brand name. The Travel Direct Corporation’s Related Web Sites, are
referred to in this Privacy Policy as "we," "us,"
"our," and "ourselves."
We refer to customers of Travel Direct Corporation’s Related
Web Sites as "guests." When
this Privacy Policy uses the term "personally identifiable
information," we mean information that identifies a particular individual,
such as the individual's name, postal address, e-mail address, and telephone
number. When other information, such as,
for example, consumer travel product preferences, or number of children, is
directly associated with personally identifiable information, this other
information also becomes personally identifiable information for purposes of
this Privacy Policy. Personally
identifiable information is sometimes referred to in this Privacy Policy as
"personal information." Finally, the terms of this Privacy Policy are
subject to all applicable laws.
Q: What types of personally identifiable information do we
collect about our guests?
A: We collect several types of personally identifiable
information about our guests.
Information You Provide to Us
Much of the personally identifiable information we receive
comes directly from guests who are interested in obtaining various travel
related travel-related products and services from us. Typically, this information includes the
guest's name, postal address, e-mail address, and telephone number. We may also collect other types of
information such as gender, age, number of children, and personal interests,
which we may associate with personally identifiable information. If you purchase travel-related products or
services from us, we'll note, for example, credit card information, the type of
services or travel-related products ordered or purchased, and the date of the
order or purchase. We collect personal
information when you register on, log on, or visit our Web sites, including
when you participate in activities on our Web sites, such as sweepstakes,
contests, games and promotional offers.
Information Collected Through Technology
We collect information through technology to make our sites
more interesting and useful to you. For
instance, when you come to one of our sites, we collect your IP address. An IP
address is often associated with the portal through which you enter the
Internet, like your ISP (Internet service provider), your company, or your
university. Standing alone, your IP address is not personally
identifiable. At times, we also use IP
addresses to collect information regarding the frequency with which our guests
visit various parts of our sites. We may
combine this information with personally identifiable information.
Our Web sites also use cookies. Cookies are pieces of information that a Web
site sends to your computer while you are viewing the Web site. We and other
companies use cookies for a variety of purposes. For instance, when you return
to one of our sites after logging in, cookies provide information to the site
so that the site will remember who you are.
You can choose to have your computer warn you each time a cookie is
being sent, or you can choose to turn off all cookies. You do this through your
browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look
at your browser Help menu to learn the correct way to modify your cookies. If
you turn cookies off, you won't have access to many features that make your Web
experience smoother, like the features mentioned above, and some of our
services will not function properly.
Our Web sites use a variety of technical methods for
tracking purposes, including Web beacons.
Web beacons are small pieces of data that are embedded in images on the
pages of Web sites. We also use these
technical methods to analyze the traffic patterns on our Web sites, such as the
frequency with which our users visit various parts of our Web sites. These technical methods may involve the
transmission of information either directly to us or to another party
authorized by us to collect information on our behalf. We also use these technical methods in HTML
e-mails that we send our guests to determine whether our guests have opened
those e-mails and/or clicked on links in those e-mails. The information from use of these technical
methods may be collected in a form that is personally identifiable.
Many advertisements are managed and placed on our Web sites
by third parties. These companies are
called "network advertisers."
Network advertisers who place advertisements on our Web sites may also
use cookies and Web beacons to collect non-personally identifiable information
when you click on or move your cursor over one of their banner advertisements.
You may not realize this information is being collected. In some cases, we may
have access to information from Web beacons and cookies used by network
advertisers on our sites and this information may permit us to identify other
sites that you have visited that are also associated with the network
advertiser. Finally, once you've clicked
on an advertisement and have left our Web sites, our Privacy Policy no longer
applies and you must read the privacy policy of the advertiser to see how your
personal information will be handled on their site.
Information That We Collect from Others
We may supplement personally identifiable information that
we have collected directly from our guests with other information that we
obtain from third parties and other Travel Direct Corporation’s Related Web
Sites. In addition, we may obtain
information about individuals who are not yet users of our Web sites or guests
of Travel Direct Corporation’s Related Web Sites. In addition, when we associate information
that we obtain from third parties or other members of Travel Direct
Corporation’s Related Web Sites with personally identifiable information that
we have collected under this Privacy Policy, we will treat the acquired
information like the information that we collected ourselves and, except as
permitted by this Privacy Policy, the information will not be shared with third
parties.
Q: How is your personally identifiable information used and
shared?
A: As described in detail below, Travel Direct Corporation’s Related
Web Sites may use your personally identifiable information in many ways,
including sending you promotional materials.
(By "promotional materials," we mean communications that
directly promote the use of our Web sites, or the purchase of travel-related
products or services.)
Travel Direct Corporations’ Related Web Sites, Companies,
Licensees and Co-Branding Participants
Personally identifiable information collected under this
Privacy Policy is shared among and used by Travel Direct Corporation’s Related
Web Sites for many purposes. For
example, Travel Direct Corporation’s Related Web Sites may use your personal
information to send you promotional materials about goods and services
(including special offers and promotions) offered by Travel Direct Corporation’s
Related Web Sites. These promotional
materials may be sent to you by postal mail, e-mail or other means. You may opt out of receiving these
communications. Please keep in mind,
however, that when you purchase or request travel-related products or services
from Travel Direct Corporation’s Related Web Sites, promotional materials may
accompany delivery of that product or service.
We refer to sending you promotional materials in these circumstances as
"Fulfillment Uses" of your personal information.
Travel Direct Corporation’s Related Web Sites may also use
your personal information for many purposes other than sending you promotional
materials. (We refer to all of these
types of uses of your personal information that do not involve the sending of
promotional materials as "Operational Uses.") For example, we may use your information to
complete transactions requested by you (such as your purchase of a travel-related
product or service offered on our Web sites), or to send you administrative
communications either about your account with us or about features of our Web
sites, including any future changes to this Privacy Policy. As another example of Operational Uses, we
may share your personal information with our telephone reservations center so
that our travel advisors and/or reservation specialists are able to respond
immediately to your questions or requests when you call, rather than asking you
to provide your information a second time..
In addition to using your personal information within The
Family of Travel Direct Corporation’s Related Web Sites we may share your
personal information with companies that offer travel-related products and/or
services under brand names of Travel Direct Corporation or Cruise Direct Online. These companies are called
"licensees." For example, a
company that sells cruises under the "Travel Direct Corporation"
brand would be such a licensee. Travel
Direct Corporation’s Related Web Sites may also share your information with
companies that offer travel-related products and/or services that are
co-branded using brand names of brand names of
Travel Direct Corporation or Cruise Direct Online. These companies are called "co-branding
participants. When Travel Direct Corporation’s Related Web Sites shares
personal information with third parties acting as licensees and co-branding
participants, these licensees and co-branding participants are restricted by
contract from using the personal information for any marketing or promotional
purpose that is not related to a licensed or co-branded product or
service. Finally, to further protect
your privacy, these licensees and co-branding participants' use of personal
information shared with them under this Privacy Policy is subject to the same
opt-out rights (and limitations upon those rights) that apply to use of
personal information by members of
Travel Direct Corporation’s Related Web Sites.
You may engage in transactions (such as purchasing travel-related
products or services) without registering and logging on our Web sites. These transactions may be either with us or
with other members of Travel Direct Corporation’s Related Web Sites. (We refer to all of these transactions that
you engage in without registering and logging on our Web sites as
"Non-Registered Transactions.")
An example of a Non-Registered Transaction would be when you purchase
items without registering and logging on that Web site. When you engage in Non-Registered
Transactions, your information will not
be shared with third parties, and will not be used by any member of Travel
Direct Corporation’s Related Web Sites to send you promotional materials other
than the member involved in your transaction, except as separately permitted by
other provisions of this Privacy Policy.
Finally, Travel Direct Corporation’s Related Web Sites may
take your personally identifiable information and make it non-personally
identifiable, either by combining it with information about other individuals
(aggregating your information with information about other individuals), or by
removing characteristics (such as your name) that make the information
personally identifiable to you (de-personalizing your information). Given the nature of this information, there
are no restrictions under this Privacy Policy upon the right of Travel Direct
Corporation’s Related Web Sites to aggregate or de-personalize your personal
information, and Travel Direct Corporation’s Related Web Sites may use and/or
share with third parties the resulting non-personally identifiable information
in any way.
Third Parties Offering Promotions, Travel-related products,
or Services
Travel Direct Corporation’s Related Web Sites may share your
personal information with selected third parties so that they can send you promotional
materials about goods and services (including special offers and promotions)
offered by them. (We call this type of
sharing "promotional sharing" or sharing for "promotional
purposes.") When sharing your
information for promotional purposes, Travel Direct Corporation’s Related Web
Sites attempts to select only reputable companies that offer high quality travel-related
products and services. Moreover, Travel
Direct Corporation’s Related Web Sites will not share your e-mail address with
third parties for promotional purposes, except when you consent to such sharing
in the course of your participation in a Sponsored Activity as described
below. When Travel Direct Corporation’s Related
Web Sites shares your personal information with a third party under any
circumstance described in this "Third Parties Offering Promotions, Travel-related
products, or Services" section, your personal information will become
permanently subject to the information use and sharing practices of the third
party, and the third party will not be restricted by this Privacy Policy with
respect to its use and further sharing of your personal information.
In addition, Travel Direct Corporation’s Related Web Sites may
also share your information when you engage in certain activities on our sites
that are sponsored by third parties, such as purchasing travel-related products
or services offered by a third party, electing to receive information or
communications from a third party, or electing to participate in contests,
sweepstakes, games or other programs sponsored in whole or in part by a third
party. Travel Direct Corporation’s Related
Web Sites may also share your personal information when you respond to
promotional materials from Travel Direct Corporation’s Related Web Sites and
authorize a third party to use your personal information for purposes such as,
for example, sending you additional promotional materials, providing you a
product or service, or entering you in a contest, sweepstakes or game. (We refer to all of these activities and
requests as "Sponsored Activities.")
When you participate in Sponsored Activities, you will either be
required or requested to agree that the sponsor or business associate may use
your personal information (including, in some cases, your e-mail address) in
accordance with the sponsor or business associate's privacy practices.
Companies That Facilitate Communications and Transactions
with You
Sometimes Travel Direct Corporation’s Related Web Sites hires
companies to help deliver travel-related products or services, like a shipping
company that delivers a package such as your travel documents or a company that
helps fulfill prizes for a sweepstakes.
In those instances, there is a need to share your information with these
companies. Sometimes Travel Direct
Corporation’s Related Web Sites also works with other companies who help either
gather your information or communicate with you. Nonetheless, except as separately permitted
by other provisions of this Privacy Policy, these companies are allowed to
gather, receive, and use your information only for the purposes described in
this paragraph or as required by law.
Purchase or
Sale
of Businesses
From time to time, we may purchase a business or sell one or
more of our businesses and your personally identifiable information may be
transferred as a part of the purchase or sale. In the event that we purchase a
business, the personally identifiable information received with that business
would be treated in accordance with this Privacy Policy, if it is practicable
and permissible to do so. In the event
that we sell a business, we will include provisions in the selling contract
requiring the purchaser to treat your personally identifiable information in
the same manner required by this Privacy Policy (including any amendments to
this Privacy Policy). The provisions of
this paragraph will also apply in the event that one or more businesses of any
other member of Travel Direct Corporation’s Related Web Sites are sold and
personal information subject to this Privacy Policy is transferred to a
purchaser of those businesses.
Disclosures Required By Law and Disclosures to Help Protect
the Security and Safety of Our Web Sites, Travel Direct Corporation’s Related
Web Sites and Others
Travel Direct Corporation’s Related Web Sites will disclose
personal information when it believes in good faith that such disclosures (a)
are required by law, including, for example, to comply with a court order or
subpoena, or (b) will help to: enforce
our Terms of Use; enforce contest, sweepstakes, promotions, and/or game rules;
protect your safety or security, including the safety and security of property
that belongs to you; and/or, protect the safety and security of our Web sites, Travel
Direct Corporation, and/or third parties, including the safety and security of
property that belongs to Travel Direct Corporation’s Related Web Sites or third
parties.
Q: What choices do
you have about the collection, use, and sharing of my personally identifiable
information?
A: With regard to
personal information that you have provided under this Privacy Policy, there
is an opt-out choice available to you.
This opt-out choice is the means by which you give us, or decline to
give us, your consent to use your personal information for the purposes covered
by these choices.
Your primary opt-out choice:
Simply choose to opt-out by sending an e-mail with your
request to:
optout@cruisedirectonline.com
or optout@traveldirect.cfl.rr.com
Your e-mail address will be promptly removed from our
mailing list.
Please keep in mind that any opt-out choice you make will
not apply in situations where (a) you either have made, simultaneously make, or
later make a specific request for information from a member of Travel Direct
Corporation’s Related Web Sites and Others, (b) Travel Direct Corporation’s Related
Web Sites uses your personal information for either "Operational
Uses" or "Fulfillment Uses" (as described above), (c) you
either have engaged, simultaneously engage, or later engage in either
Non-Registered Transactions or Sponsored Activities (as described above ),
or (d) Travel Direct Corporation’s Related Web Sites shares your personal
information under the provisions described above with respect to "Companies
That Facilitate Communications and Transactions With You," "Companies
That You Previously Authorized to Obtain Your Information," "Third
Party Advertisers and Network Advertisers," "Purchase or Sale of
Businesses," or "Disclosures Required By Law and Disclosures to Help
Protect the Security and Safety of Our Web Sites, Travel Direct Corporation’s Related
Web Sites and Others."
Finally, if you do not exercise your opt-out choice upon
registration or initial log-in at our Web sites, it may take up to ninety (90)
days for your opt-out choice to be fully effective. Our systems require time to
update, and promotional mailings using personal information shared before your
opt-out may already be in process. Thus,
you might continue to receive promotional materials from Travel Direct
Corporation’s Related Web Sites based upon the personal information you have
provided under this Privacy Policy for up to ninety (90) days
Q: What kinds of security measures do we take to safeguard
your personally identifiable information?
A: The security and confidentiality of your information is
extremely important to us. We have implemented technical, administrative, and
physical security measures to protect guest information from unauthorized
access and improper use. From time to
time, we review our security procedures in order to consider appropriate new
technology and methods. Please be aware though that, despite our best efforts,
no security measures are perfect or impenetrable.
Q: How can you update your contact information and opt-out
choices?
A: You can update the contact information you
gave us during registration (that is, your postal address, e-mail address, or
any other information that would directly enable us to contact you), or modify
your opt-in or out choice. Simply contact
us via e-mail at
traveldirect@cfl.rr.com
Please include information in the e-mail that will help us
identify your account so we can assist you with your request. We may also provide you an opportunity to
update your contact information and/or modify your opt-out choice by sending
you an e-mail or other communication that invites your response. Finally, you may unsubscribe from certain
e-mail communications by clicking on unsubscribe links in those e-mails.
Q: How can you ask questions, or send us comments, about
this Privacy Policy?
A: If you have questions or wish to send us comments about
this Privacy Policy, please send an e-mail with your questions or comments to traveldirect@cfl.rr.com or write us:
Guest Services
Travel Direct Corporation
1632 Winter
Springs Blvd
Winter Springs,
Florida
32708-5505
Please be assured that any personal information that you
provide in communications to the above e-mail and postal mail addresses will
not be used to send you promotional materials, other then from us, unless you so request.
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