Money Matters at Cruise Direct Online - Cruise Line Deposit, Final Payment and Cancellation Policies

Cruise Line Deposit, Payment and Cancellation Policies

The information below pertains to individual reservations. For group bookings; deposit and balance due requirements vary. Please call your Cruise Travel Advisor for details. The cruise lines payment and cancellation policies are subject to change without notice. The information below is for reference purposes only. The information may not be up-to-date so guests are urged to read the cruise line's most current brochure about their cruise, and to learn about the cruise line's payment and cancellation policy. It is the guest's responsibility to fully understand their legal rights and procedures as they relate to payment for their cruise. Guests are urged to check with their cruise line about their current "Cruise Line Deposit, Final Payment and Cancellation Policies" prior to making any payment for a cruise vacation.

Carnival Cruise Line	Norwegian Cruise Line
Celebrity Cruises	Oceania Cruises
Costa Cruise Lines	Orient Lines
Crystal Cruises	Princess Cruises
Cunard Line	Radisson Seven Seas Cruises
Disney Cruises	Royal Caribbean International
Holland America Line	Seabourn Cruise Line
MSC Mediterranean Shipping Cruises	Silversea Cruises
	Windstar Cruises

Carnival Cruise Line

Deposits:

$50 per person: Cruises to nowhere
$100 per person: 3-days
$150 per person: 4-days
$200 per person: 5-days
$250 per person: 6 and 7-days
$300 per person: 8-day cruises, except Alaska.
$350 per person: 7 day Alaska, cruise tours
$400 per person: 10 day or longer cruises.
$400 per person: Europe

Final Payment:

2-day, 3-day, 4-day and 5-day cruises: balance payable no later than 60 days prior to departure date
6-day, 7-day, 8-day cruises, except Alaska: balance payable no later than 75 days prior to departure date.
Europe: balance payable no later than 75 days prior to departure date.
Alaska, CruiseTours and 10 day or longer cruises: balance payable no later than 75 days prior to departure date.

Holiday Sailings:
Final payment due 90 days prior to sailing

Carnival

Cruise Line

Cancellation

Policy:

2 & 3 Day
Cruise-To-Nowhere
61 days prior - Deposit (non-refundable)
60 - 30 days - 25% of Total Fare
29 - 8 days - 50% of Total Fare *
7 days or less - 100% of Total Fare
No Shows - 100% of Total Fare

3, 4 & 5 Day Cruises
61 days prior - No Penalty
60 to 30 days - Deposit Amount
29 - 8 days - 50% of Total Fare *
7 - 0 days - 100% of Total Fare
No Shows - 100% of Total Fare

6 - 8 Day Cruises

76 days prior - No Penalty
75 - 30 days - Deposit Amount
29 - 8 days - 50% of Total Fare *
7 - 0 days - 100% of Total Fare
No Shows - 100% of Total Fare

Alaska Cruises, Europe, Cruise Tours and 10 day or longer Cruises
76 days prior - No Penalty
75 - 46 days - Deposit Amount
45 - 15 days - 50% of Total Fare *
14 - 0 days - 100% of Total Fare
No Shows - 100% of Total Fare

Holiday Sailings:
Cancellations must be made 90 days prior to sailing

* Total Fare is Cruise Fare, Air Fare Supplement, Transfer Services and Pre/Post Cruise Vacation Packages.

Celebrity Cruises

Deposits:

Standard 7 - night cruises: $250 per person
9+ - night cruises: $450 per person
European Itineraries: $450 per person

Suites 7 - night cruises: $250 per person
9+ - night cruises: $450 per person
European Itineraries: $450 per person

Final Payment:

Final payment must be received by Celebrity Cruises no later than 70 days before sailing. For group bookings, deposit and final payment requirements may vary. Please call your Travel Counselor for specific information.
Holiday Sailings:
Final payment due 90 days prior to sailing

Celebrity Cruises

Cancellation Policy:

7 Day Cruises 70 days prior - No Penalty
69 - 30 days prior - Deposit Amount
29 - 8 days prior - 50% of Total Fare
7 - 0 days prior - 100% of Total Fare
No Shows - 100% of Total Fare

9 Day or Longer Cruises / Cruise Tours
70 days prior - No Penalty
69 - 30 days prior - Deposit Amount
29 - 15 days prior - 50% of Total Fare
14 - 0 days prior - 100% of Total Fare
No Shows - 100% of Total Fare

Holiday Sailings:
Cancellations must be made 90 days prior to sailing

Costa Cruise Lines

Deposits:

Caribbean: $250 per person for 7 night cruises
Trans-Canal: $400 per person
Mediterrranean: $400 per person
Deposits due on or before option date.

Final Payment:

Due 70 days prior to sailing date.
Holiday Sailings:
Final payment due 90 days prior to sailing

Costa Cruises

Cancellation Policy:

Caribbean Cruises 70 days prior - No Penalty
69 - 30 days prior - Deposit Amount
29 - 8 days prior - 50% of cruise fare / air add-on / hotel
Less than 8 days prior - 100% of Total Fare
No Shows - 100% of Total Fare

European Cruises
70 days prior - No Penalty
69 - 30 days prior - Deposit Amount
29 - 8 days prior - 50% of cruise fare / air add-on / hotel
Less than 8 days prior - 100% of Total Fare
No Shows - 100% of Total Fare

Holiday Sailings:
Cancellations must be made 90 days prior to sailing

A change of booking from Air / Sea to cruise only constitutes a cancellation of the air and is subject to cancellation penalties. For European sailings, a $150 penalty will apply for air cancellations made from between 69 to 30 days prior to sailing. For Caribbean sailings, a $50 penalty will apply for air cancellations made from between 69 to 30 days prior to sailing.

A $50 administration fee will be charged for changes to bookings after cruise documents have been issued.

Crystal Cruises

Deposits:

A 10% deposit is required within ten days of booking. For Penthouses 20% deposit due within ten days of booking.

Final Payment:

Due 75 days prior to sailing date.
Holiday Sailings:
Final payment due 90 days prior to sailing

Crystal Cruises

Cancellation Policy:

76 days prior - No Penalty
75 - 45 days prior - 10% of Total Fare
44 - 15 days prior - 50% of Total Fare
14 - 0 days prior - 100% of Total Fare
No Shows - 100% of Total Fare

Holiday Sailings:
Cancellations must be made 90 days prior to sailing

Cunard Line

Deposits:

25% of the cruise fare at time of booking.

Final Payment:

Due 90 days prior to sailing date.
Holiday Sailings:
Final payment due 120 days prior to sailing

Cunard Line

Cancellation Policy:

Administrative cancellation fee of $75 per person for cruises 7 nights and longer.

Administrative cancellation fee of $50 per person for cruises less than 7 nights.

120 - 91 days prior - 10% of Total Fare
90 - 61 days prior - 25% of Total Fare
60 - 31 days prior - 50% of Total Fare
30 - 0 days prior - 100% of Total Fare
No Shows - 100% of Total Fare

Holiday Sailings:
Cancellations must be made 90 days prior to sailing

Disney Cruises

Deposits:

Three and four day cruises - $200 per guest within seven days of booking.
Seven day cruise - $250 per guest within seven days of booking.

Final Payment:

Must be received no later than 60 days prior to vacation commencement date.
Holiday Sailings:
Final payment due 90 days prior to sailing

Disney Cruises

Cancellation Policy:

60 days prior - No Penalty
59 - 30 days prior - $250 per person
29 - 8 days prior - 50% of Total Fare
7 - 0 days prior - 100% of Total Fare
No Shows - 100% of Total Fare

Holiday Sailings:
Cancellations must be made 90 days prior to sailing

Holland America Line

Deposits:

Caribbean - $350 to $650 per person depending on ship and sailing.
Alaska - $350 per person
Panama Canal - $500 to $650 per person depending on ship and sailing.
Europe - $600 to $1500 per person depending on ship and sailing.

Final Payment:

Due 75 days prior to sailing.
Holiday Sailings:
Final payment due 90 days prior to sailing

Holland America

Cancellation Policy:

76 days prior - No Penalty
75 - 46 days prior - Deposit Amount
45 - 16 days prior - 50% of Total Fare
15 - 0 days prior - 100% of Total Fare
No Shows - 100% of Total Fare

Holiday Sailings:
Cancellations must be made 90 days prior to sailing

MSC Mediterranean Shipping Cruises

Deposits:

A deposit of $250 per passenger is due within seven days of booking.

Final Payment:

Due no later than 60 days prior to departure.
Holiday Sailings:
Final payment due 90 days prior to sailing

MSC Cruises

Cancellation Policy:

60 days prior - No Penalty
59 - 31 days prior - 25% of Total Fare
30 - 15 days prior - 50% of Total Fare
14 - 8 days prior - 75% of Total Fare
7 - 0 days prior - 100% of Total Fare
No Shows - 100% of Total Fare

Holiday Sailings:
Cancellations must be made 90 days prior to sailing

Norwegian Cruise Line

Deposits:

Deposit Schedule
Length of Cruise	Deposit (per person)	Air Deposit (per person)	Final Payment Due	Final Payment Due Holiday Sailings Only
Cruises 7 days or less (excluding Hawaii)	$250	$0	75 days prior to sailing	90 days prior to sailing
Cruises 8 days or more (excluding Hawaii)	$400	$0	75 days prior to sailing	90 days prior to sailing
Garden Villa Category A1	$2,500	$0	90 days prior to sailing	90 days prior to sailing
Hawaii Cruises and Cruise & Stay	$250	$50	75 days prior to sailing	90 days prior to sailing
Hawaii Cruises and Cruise & Stay (8 plus days)	$400	$50	75 days prior to sailing	90 days prior to sailing

Norwegian

Cruise Line

Cancellation Policy:

Length of Cruise	Days Prior to Departure Date	Cruise and Cruise & Stay Canc'l Fee	Air Canc'l Fee	Land Canc'l Fee	Add-on Canc'l Fee *

Cruises 7 days or less (excluding Hawaii)	90 - 76 days (Holiday Only)	Deposit	$200	$50	10%
	75 - 30 days	Deposit	$100 ($200 Holiday Only)	$0 ($50 Holiday Only)	10%
	29 - 8 days	50%	$200	100%	50%
	7 days or less	100%	100%	100%	100%

Cruises 8 days or more (excluding Hawaii)	90 - 76 days (Holiday Only)	Deposit	$200	$50	10%
	75 - 46 days	Deposit	$100 ($200 Holiday Only)	$0 ($50 Holiday Only)	10%
	45 - 30 days	50%	$200	$0 ($50 Holiday Only)	50%
	29 - 8 days	50%	$250	100%	50%
	7 days or less	100%	100%	100%	100%

Garden Villa Category A1	90 - 76 days (Holiday Only)	Deposit	$200	$50	10%
	90 - 76 days	Deposit	$0 (200 Holiday Only)	$0 ($50 Holiday Only)	10%
	75 - 46 days	Deposit	$100 ($200 Holiday Only)	$0 ($50 Holiday Only)	10%
	45 - 30 days	50%	$100 ($200 Holiday Only)	$0 ($50 Holiday Only)	50%
	29 days or less	100%	100%	100%	100%

Hawaii Cruises and Cruise & Stay (of any length)	From time of air deposit to 91 days (Holiday Only)	$0	$50	$0	$0
	From time of air deposit to 76 days	$0	$50	$0	$0
	90 - 76 days (Holiday Only)	Deposit	$50	$50	10%
	75 - 46 days	Deposit	100%	$0 ($50 Holiday Only)	10%
	45 - 8 days	50%	100%	100%	50%
	7 days or less	100%	100%	100%	100%

*Add-on charges include all other charges beyond cruise, air and land price.

Oceania Cruises

Deposits:

$500 dollars within 7 days of initial reservation.

Final Payment:

The balance is due no later than 75 days prior to sailing.

Oceania

Cancellation Policy:

75 - 60 days - deposit amount
59 - 45 days prior - 25% of Total Fare
44 - 16 days prior - 50% of Total Fare
15 - 0 days prior - 100% of Total Fare
No Shows - 100% of Total Fare

Orient Lines

Deposits:

The per person, per cruise deposit required to secure your reservation is $1000 and must be received within 7 days of booking.

Final Payment:

Due 60 days prior to sailing
Holiday Sailings:
Final payment due 90 days prior to sailing

Orient Lines

Cancellation Policy:

120 days prior - No Penalty
119 - 90 days prior - $50 per person
89 - 60 days prior - $200 per person
59 - 30 days prior - 25% of Total Fare
29 - 15 days prior - 50% of Total Fare
14 - 0 days prior - 100% of Total Fare
No Shows - 100% of Total Fare
Holiday Sailings:
Cancellations must be made 90 days prior to sailing

Princess Cruises

Deposits:

Caribbean
$250 per person - 6 & 7 day sailings
$450 per person - 8 days or longer

Europe
$600 per person

Alaska
$600 per person

Panama Canal
$600 per person - 12 days or longer
$450 per person - less than 12 days

Final Payment:

Due no less than 75 days prior to departure (world cruise 90 days).
Holiday Sailings:
Final payment due 90 days prior to sailing

Princess Cruises

Cancellation Policy:

Non Holiday sailings less than 7 days
60 days prior - No Penalty
59 to 43 days prior - Deposit Amount
42 to 15 days prior - 50% of Total Fare
14 to 8 days - 75% of Total Fare
Within 7 days - 100% of Total Fare
No Shows - 100% of Total Fare

Non Holiday sailings 7 days or more
76 days prior - No Penalty
75 to 57 days prior - Deposit Amount
56 to 29 days prior - 50% of Total Fare
28 to 15 days - 75% of Total Fare
Within 14 days - 100% of Total Fare
No Shows - 100% of Total Fare

Christmas and New Years sailings
90 days prior - No Penalty
89 to 64 days prior - Deposit Amount
63 to 43 days prior - 50% of Total Fare
42 to 22 days - 75% of Total Fare
Within 21 days - 100% of Total Fare
No Shows - 100% of Total Fare

Radisson Seven Seas Cruises

Deposits:

A deposit of 10% of the per person fare is required within seven (7) days of booking.

Final Payment:

Due 90 days prior to sailing.
Holiday Sailings:
Final payment due 90 days prior to sailing

Radisson Seven Seas

Cancellation Policy:

121 days prior - No Penalty
120 - 91 days prior - $200 per person
90 - 60 days prior - 10% of Total Fare
59 - 30 days prior - 25% of Total Fare
29 - 15 days prior - 50% of Total Fare
14 - 0 days prior - 100% of Total Fare
No Shows - 100% of Total Fare
Holiday Sailings:
Cancellations must be made 90 days prior to sailing

Royal Caribbean International

Deposits:

$350 per person for 8+ night and longer cruises
$250 per person for 6 and 7 night cruises
$100 per person for 2, 3, 4, and 5 night cruises
Deposits due within given option

Final Payment:

Due 70 days prior to sailing Holiday Sailings:
Final payment due 90 days prior to sailing

Royal Caribbean

Cancellation Policy:

3, 4, 5 Night Cruises
60 or more days prior - No Penalty
59 - 30 days prior - Deposit Amount
29 - 8 days prior - 50% of Total Fare
7 or less days prior - 100% of Total Fare
No Shows - 100% of Total Fare

7 Night Cruises
70 or more days prior - No Penalty
69 - 30 days prior - Deposit Amount
29 - 8 days prior - 50% of Total Fare
7 or less days prior - 100% of Total Fare
No Shows - 100% of Total Fare

8 Nights or Longer Cruises
70 or more days prior - No Penalty
69 - 30 days prior - Deposit Amount
29 - 15 days prior - 50% of Total Fare
14 or less days prior - 100% of Total Fare
No Shows - 100% of Total Fare

Holiday Sailings
90 or more days prior - No Penalty
89 - 30 days prior - Deposit Amount
29 - 8 days prior - 50% of Total Fare
7 or less days prior - 100% of Total Fare
No Shows - 100% of Total Fare
Holiday Sailings:
Cancellations must be made 90 days prior to sailing

Seabourn Cruise Line

Deposits:

25% of the cruise fare at time of booking.

Final Payment:

Due 90 days prior to sailing date.
Holiday Sailings:
Final payment due 90 days prior to sailing

Seabourn Cruises

Cancellation Policy:

90 - 46 days prior - 25% of Total Fare
45 - 31 days prior - 50% of Total Fare
30 - 0 days prior - 100% of Total Fare
No Shows - 100% of Total Fare

Holiday Sailings:
Cancellations must be made 90 days prior to sailing

Silversea Cruises

Deposits:

10% of gross fare due within 7 days of booking.

Final Payment:

Due 90 days prior to departure.
Holiday Sailings:
Final payment due 90 days prior to sailing

Silversea Cruises

Cancellation Policy:

91 days prior - No Penalty
90 - 61 days prior - 10% of Total Fare
60 - 31 days prior - 20% of Total Fare
30 - 15 days prior - 50% of Total Fare
14 - 0 days prior - 100% of Total Fare
No Shows - 100% of Total Fare

Holiday Sailings:
Cancellations must be made 90 days prior to sailing

Windstar Cruises

Deposits:

$500 deposit per person is required within 7 days of booking for 5-8 day and transatlantic cruises. Deposit is $1000 for cruises of 9+ days.

Final Payment:

Balance is due 75 days prior to cruise departure.
Holiday Sailings:
Final payment due 90 days prior to sailing

Windstar Cruises

Cancellation Policy:

120 days prior - No Penalty
119 - 75 days prior - Deposit Amount
74 - 30 days prior - 50% of Total Fare
29 - 0 days prior - 100% of Total Fare
No Shows - 100% of Total Fare

Holiday Sailings:
Cancellations must be made 90 days prior to sailing

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