Consumer Protection


Your Online Travel Purchase

According to U.S. Department of Commerce forecasts, by the end of year 2005 an estimated $400 billion in commerce will have been conducted via the Internet. As the number of travel-related web sites and the volume of business transacted online surges, protection is of utmost concern to the consumer.

As an online merchant, we understand those concerns.

To promote trust and confidence, our goal is to eliminate any consumer concerns about how their vacation funds are handled.

We believe that our business practices should include truthful advertising and fair and prompt resolution of concerns to our customers. 

That is why we go to great lengths to explaining how accommodations on-board are subject to availability and certain rates and special offers are capacity controlled. We also provide you a copy of the Cruise Line's own confirmation form in addition to our own documents. We want you to think of us as reliable and trustworthy.

To further ensure a memorable cruise vacation experience we have organized a payment process between the traveler and the cruise line that eliminates any third parties, including ourselves. Simply put, for security and privacy reasons, we do not take credit card information over the Internet and with our Pay Direct Process (PDP) the information provided on the Credit Card Authorization Form is given directly to the Cruise Line who will process your charges. Their name will appear on your monthly credit or charge card statement.

We do not accept this sensitive and private information via e-mail or over the internet, the form may be returned only by Fax or U.S. Mail. Personal or business checks are not accepted, nor is cash.  Certified or Bank Drafts made out directly to the Cruise Line are accepted.

In short, we help you plan your most memorable vacation experience ever, and our Pay Direct Process provides comfort and assurance that your funds are deposited directly with the Cruise Line. 

Cruise Direct Online-Travel Direct Corporation is independently owned and is an affiliated travel agent offering products and services of the Cruise Lines. All information presented is based on promotional material provided travel agents. It is presumed to be accurate and is subject to change without notice. Cruise Direct Online aka Travel Direct Corporation is a licensed, bonded Seller of Travel in Florida, Registration # 31254.


 

 

Travel Direct Corporation's Family Of "online" Travel Related Sites

Cruise Direct Online - Cruise Search Online

 Cruise Reviews Online - Travel Direct Online