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Learn how to work the
system, and you can save a bundle on your next cruise. We've hunted
down the best discount and bargain resources on the web. Plus some
great tips on how to book and board your next cruise, avoid scams
and protect yourself.
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If you're willing to learn the the
ins-and-outs of online travel bargain hunting, you can save as much
as 70% off published rates^ and 10-25% more from
cruise brokers, consolidators and group movers.
We cover comparison shopping, clearance,
last minute deals, cruise line sites, auctions and travel
classifieds. We also searched for the best prices on our favorite
cruise ships and destinations and found thousands of dollars in
savings.
You can do the same, simply by visiting
the highlighted sites noted here. You can even find last minute
cruise deals, that the cruise lines are dying to sell you, as an
empty cabin generates no income.
While you can find similar bargains at
sites run by the cruise lines themselves, often they are not as good
as those on offer from a cruise broker or consolidator*. We'll show
you where to look.
For most, internet bargain shopping is a
bit of a hassle. Going from one site to the next, looking for the
cheapest price. Well, we've done the work for you.
If you enjoy the thrill of the chase,
you can find a real vacation bargain. A great cruise vacation....all
the while spending less, and enjoy it more.
Start By Looking
In The Right Places
So many so called
travel-help sites do nothing but point you to bargains available
from other sites that advertise on their web site. Not very
independent. If you see a bunch of ads all over their home page,
take the hint; that's a site you should think twice about how
impartial they are.
Look for web sites
that feature cruise-sellers whose only business is selling cruises.
Chances are they have the experience, knowledge and know-how
necessary to help you migrate all that's on offer. They also are
best prepared to answer you most detailed questions. You see in most
cases, they've been there, done that. Stay away from firms that have
large telemarketing staffs. You know the popular ones, that sell
airfare, hotel rooms and car rentals. They just do cruises on the
side. Chances are they don't have many experienced cruise agents.
Look for
web sites that use
their own searchable database like the Revelex or OVS cruise
reservation systems, places like
American Express
AAA or
Cruise Direct Online. At these and other similar
web sites you can comparison-shop instantly, pricing staterooms at
dozens of cruise lines with just the click of a mouse. At sites like
Last Minute Deals,
Joystar Travel ,
Cruise Brokers ,
Cruise Search Express,
and Cruise Europe, you
can browse for limited- time offers or scoop up clearance and last
minute special offers.
Read The Reviews
Cruise
Reports lets you sort cruises by traveler ratings quickly, and it
provides easy ways to view the popularity of various cruise lines
and ships. It also has some of the best in depth reviews we saw. You
can find their reviews and more at
Cruise Reviews Online,
These user reviews are from professional travel writers and
consumers alike. It’s not uncommon to find dozens of in-depth user
write-ups for your favorite cruise.

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Comparison Shopping Tips |
Sponsored by:

Comparison shopping
online for a cruise makes a lot of sense, whether you’re ready to
reserve or just want to find the lowest prices.
• Most sites make it very easy to identify the most popular cruises
for any available stateroom category and you can read user reviews.
We don’t always recommend going with a web site that is highly
visited, but popularity can be a signal of good price, quality
service, and more.
• Price is often paramount among online shoppers, so learn to make
use of the special offers that many sites offer, sign up for an
e-mail alert when the price or cruise you want becomes available.
• Note how the site you use handles special rates, such as senior
discounts, resident specials, upgrades, onboard credit, and
price-off offers.
Some incentives on particular cruises are nice, but they might not
give you the best price. For example, a AAA or AARP discount may
not get the best deal, especially if you live in State that offers a
resident special for your cruise.
• Use several travel-comparison sites at once. Better yet visit
sites that let you view all the cruise lines offers and compare
lines, ships and prices and itineraries. These sites work best when
you know exactly what you’re looking for and have a good idea of
what your cruise should cost. Then you can see quickly find out
whether the cruise is available—and whether you’re really getting a
bargain. |
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Online shopping for
a cruise is big business. Expedia,
Travelocity, Orbitz and Priceline sites that primarily sell
airline tickets, hotel rooms and car rentals are now in the cruise
business. One of the drivers for its continuing growth is increased
sophistication in online comparison-shopping travel-related Web
sites, which can not only help you find bargains but also
reveal remarkable choices when you’re looking for a cruise. In fact,
many consumers use online travel sites just to
research vacation options, then brow-beat their local travel agent
to match the price.
True or False:
Men complete more online
travel-related transactions than women.
(look below for answer)
False. Close to 50 percent of adult women have made a travel
purchase online in last six months
compared to 39 percent of men.
(source: BURST!
Media Survey, Jan 2005)
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Success at cruise clearance or last minute travel sites requires
patience and good eyesight to read the "Fine Print".
• If you don’t know exactly what you’re looking for, you’ll find
yourself wading through offers with second-rate cabin availability.
Cabins near elevators, service doors, under the disco or next door
to the children's activity room. (There’s often a reason certain
cabins get relegated to the clearance list.)
• Read the fine print carefully. Clearance and last minute cruises
items often are non-refundable.
• If the travel site offers a price-matching policy, read that
closely, too, It’s tempting to think that you’re getting a great
deal, but you may find a better price later. Price-matching
particulars vary among providers.
Forget impulse buying; you’ve got to research every offer.
• Cruise
Deals can disappear as quickly as they appear. The better
sites—e-mail updated offers that keep you up to speed without
requiring you to revisit a site every couple of days. Sign up for
them.
• Check the discussion forums that appear on many of these sites.
The contributors are usually super-savvy about cruising, and you’ll
get great tips, like which cruise lines and ships are the most
popular and which ones aren’t. These forums can also tell you which
deals really are too good to be true.
• Know what you’re after. These sites are best if you already know
what you’re looking for. Like stores themselves, travel sites can be
dangerous if you’re just browsing. Inevitably you’ll see a vacation
deal you’d be crazy not to jump at—and you’ll wind up spending more
money that you should.
New Rules.
Some cruise lines now forbid travel
agents from discounting cruises to the public. Now, that doesn't
mean the cruise isn't discounted. It most likely is, but only by the
cruise line themselves. So, if you see a travel agent offering a much lower price than most anyone
else...look out. That agent may be violating his agreement and is
subject to sanctions by the cruise line, such as being removed from
the cruise line's authorized seller list and loosing the right to
sell cruises for that carrier.
Cruising Tips. How To Book And Board
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Every year more and more people discover why cruises are the ideal
vacation. A cruise ship is basically your giant buffet of wonderful
experiences, with a wide selection of cuisines and cultures,
activities in the sun and spas to pamper your every indulgence,
destinations to exotic locales and a million ways to relax. You can
do it all or do absolutely nothing—the choice is yours!
To book the perfect cruise for you
and your family, simply follow these helpful guidelines compiled by
the American Society of Travel Agents (ASTA).
Chart Your Course! Pick the Cruise That’s Right
for You
Your first choice is the most enjoyable, for it allows your mind to
wander around the globe and back again, revisiting every destination
your dreams have ever taken you to. Where in the world do you want
to go and for how long?
The length of your trip largely depends on how much you can afford.
Cruises offer everything from one or two-night excursions out to sea
and back to journeys that take you around the world in 100 days.
Three-day weekend, four-day midweek, week and two-week cruises are
the most popular.
With 70 percent of the planet covered in water, the next question
should not be where to go to but where to go to first. Cruise ships
visit more than 1,800 ports around the world, providing you with
rare glimpses into many cultures all in one eye-popping vacation.
Many first-time cruisers choose the Caribbean or Mexican Riviera,
where you pleasantly float from one island paradise to the next.
Soak up the sun, learn a water sport or discover a new flavor of
margarita-the tropics never disappoint.
For a local alternative try Alaska, where you’ll experience calving
glaciers and curious whales while following either the Inside
Passage or the Gulf of Alaska route. Or, take a fall cruise to New
England and Canada, where you’ll be introduced to our neighbors of
the north while watching the leaves turn on shore.
Aim for Europe with cross-Atlantic trips to Paris or Rome,
Mediterranean cruises to the likes of Italy, Greece and the French
Riviera, or tour the Scandinavian capitals from the sea, where
historic cities like Copenhagen and Helsinki reign with centuries of
heritage.
Finding a Good Rate and the Right Cabin
Paying the brochure rate for a cruise is like paying full sticker
price for a car. To lessen the sticker shock, book early—generally
120 days prior to the sail date—and be flexible about your travel
plans, for just like the rest of the travel industry, off-season
cruises are typically cheaper.
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A great tip: aim for a four-day cruise in the middle of the week
instead of the popular three-day weekend cruise. You might get that
extra day at a great rate! |
The most significant factor in
determining the price of your ticket will be the size and location
of your cabin. Depending on the ship, cabins range from cozy closets
to spacious suites with a hot tub. And they are priced accordingly.
If you plan to spend significant time in your cabin, choose the
biggest room you can afford. Standard cabins have twin beds, which
can usually be converted into a queen-sized bed, while bunk beds in
other rooms cannot be converted.
The most-expensive and least-expensive cabins are likely to sell out
first, so book early if you have set your sights on either. Cabins
are listed as inside (no windows) or outside (with windows), with
outside cabins naturally higher priced. If you are booking a cabin
with windows, check with your travel agent to ensure that your view
is not obstructed by equipment such as a lifeboat.
Cruise Specialists—Your New Best Friend
For the most thorough advice and the best deals, find a cruise
specialist. Travel agents are often certified cruise specialists,
and they know which low Internet offers to avoid and which ports of
call can make a great cruise unforgettable.
A good cruise specialist may offer you group rates, free upgrades,
shipboard credits and other amenities or discounts. They will
clarify the need for passports and visas, explain your dining
choices and advise the cruise line of any special dietary requests,
check periodically to see if the price of the cruise has dropped,
book your air and hotel, and review your documents and reservations
to make sure that everything is in order.
One if by Air, Two if by Sea – Are Air/Sea
Packages Worth It?
Offered by many airlines, air/sea packages include a flight from
your home to the ship’s port and back again in the price of ticket.
While this option does relieve the hassle of purchasing your own
ticket, be aware of both the pros and the cons.
If you purchase the air/sea package, your transfers between the
airport and the ship will be included in the price. The cruise line
will claim your luggage for you and carry it to the ship, and all
you’ll have to do is board the bus. If your flight is delayed, the
cruise line will be aware of your delay and may be able to hold the
ship for a few hours. If not, they will make every effort to get you
to the first port to board the ship.
If you make your own flight arrangements, you might be able to find
a better deal, flying nonstop with an airline you prefer while
earning frequent flyer miles. You will have to find your own
transportation to the cruise terminal from the airport and claim
your luggage and carry it with you, so plan to arrive a day early
and purchase optional travel insurance that covers trip delays,
missed cruise connections and lost or delayed baggage.
Hurricanes—Will They Blow Your Vacation Off
Course?
Hurricane season lasts from June through November throughout the
Caribbean. Prices tend to drop during this time, attracting new and
seasoned cruisers with great deals, especially in late August to mid
December. And while the chances are very slim that a hurricane will
affect your plans, the best advice is to step on board with the
right attitude.
Cruise ships are exceptionally safe, they possess sophisticated
weather-tracking systems to steer clear of danger and stay in calm
waters. If you plan a cruise during hurricane season, keep track of
the weather in the area you are planning to sail. If it begins to
turn nasty, keep in touch with your travel agent for updates and
advice.
If a strong weather pattern does wander into your vicinity, your
ship will simply change course. If your itinerary is set for the
eastern Caribbean, then your captain will switch over to the western
Caribbean port schedule, remain a few days longer at sea enjoying
the calm waters or simply change the order in which the ports are
visited. You will not get a refund for missed ports, but you may
find a new adventure waiting for you wherever you dock.
Travel Insurance – Better Safe Than Sorry
Travel insurance is a small price to pay for peace of mind. A policy
is not only for trip cancellations but also can cover missed
connections, lost or delayed baggage, emergency medical and dental
expenses and emergency legal assistance.
Some cruise lines offer cancellation waiver insurance, which is
different than trip cancellation or interruption insurance. Waivers
apply to cancellations made several days prior to the scheduled
start of the trip. Trip cancellation and interruption insurance will
cover you from the time that you purchase your cruise until you
return from the trip.
Types of Travel Insurance Coverage
There are several general types of consumer travel insurance
available. The coverage and limitations of each will vary depending
on the insurance company issuing the policy. The following is a
brief description of some of the general types of travel insurance.
Trip Cancellation: The most important and common type of
travel insurance. Generally covers non-refundable payments or
deposits if a trip is canceled or interrupted due to unforeseen
circumstances.
Trip Delay: Provides reimbursement for expenses incurred
when a trip is delayed.
Accident/Sickness Medical Expenses: Covers costs
incurred due to injury or illness that occur while on a trip.
Medical Evacuation/Emergency Transportation: Covers
transportation when a medical emergency while traveling requires
transportation to a hospital or other medical facility.
Supplier Default: Covers deposits or payments lost due
to the financial default of a travel supplier.
Baggage/Personal Effects Loss or Delay: Covers losses
due to items lost, damaged or delayed during a trip.
Cruise Line Coverage -vs- Third
Party Insurance Coverage
Many cruise lines offer their own protection plans and these plans
may provide very different coverage than offered through third party
insurance companies. In most cases, supplier-provided coverage won’t
cover you in the event they go bankrupt. When considering a supplier
protection plan, you should carefully compare the coverage with
third-party travel insurance products.
Who should buy travel insurance?
Travelers who want to protect their travel investment should
consider purchasing travel insurance. If an illness, accident or
sudden change in plans forces you to cancel or interrupt travel
plans, you face two major financial losses - money you've invested
in nonrefundable prepayments, and medical expenses that aren't
covered by your health insurance.
How does trip cancellation coverage work?
It is designed to reimburse you for forfeited, nonrefundable, unused
payments or deposits if you have to cancel your interrupt your trip
due to a variety of situations, including but not limited to
inclement weather, illness or another unforeseen event.
Depending on your policy, it may also cover:
› Emergency medical expenses
› Transportation ordered by a doctor to the nearest adequate
medical facility
› Reasonable accommodations and travel expenses for travel delays
› Essential items you purchase if your baggage is delayed
› Lost or stolen luggage
How much does travel insurance cost?
The cost of travel insurance varies from company and policy to
policy. The more you have invested in your trip, the more you need
to protect it. Travel insurance covers you for losses caused by trip
cancellation and interruption, medical expenses, baggage, trip and
baggage delay. When you consider all the protection you get, travel
insurance is actually a great value.
Where do you buy it?
You can purchase travel insurance through your travel agent, the
cruise line, or through an insurance
provider. If you’re not sure if travel insurance is right for
you, please consult your travel agent for advice.
Passports and Documents
Your ticket packet information will give you specific instructions
regarding the necessary forms of identification or other travel
documents for your voyage. Most cruise lines require you to bring a
passport or a birth certificate with a raised seal and a government
issued I.D. such as a driver’s license.
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As of December, 2006
U.S. Citizens will need a valid passport to cruise anywhere.
So, if you don't have
one, get it now before the rush. |
What’s Free and What Costs Money?
The price of your ticket will include your cabin, on-board
entertainment and food. Other items to consider when budgeting your
trip include:
› Taxes, surcharges, and fees, including airport fees, handling
fees, departure taxes and port charges. You should verify which fees
and port taxes are included in your cruise rate.
› Alcoholic beverages, bottled water and occasionally soft drinks.
Some ships offer "soda packages" that feature unlimited sodas during
the cruise for about $15-$20.
› Cost of reaching the ship, airline tickets not booked as part of
the package, shuttle service or in-port parking fees, if not
included.
› Cost of staying at port before or after the cruise, such as hotel,
transportation and meals.
› Shopping purchases made both on and off the ship.
› On board extras, such as gambling, spas, massages and
ship-to-shore calls.
› Tipping.
Most cruise lines use a billing system for your convenience. They
will take an imprint of your credit card and set up a tab for the
cruise, presenting you with the total bill at the end. Keep all the
little receipts you sign to verify the tab’s total.
No Belly-flops Into the Jacuzzi—Proper Cruising Etiquette
Even though your cruise ship may be bigger than your hometown, it’s
still one place where many people must coexist harmoniously. Be
courteous and respectful of others by following these guidelines.
Dress Properly – Even if you’re allergic to dress codes, do not show
up to a formal dinner in jeans and flip-flops. The ship will have a
code for each day, so learn it.
Keep Your Children Close – Kids, we all love them, except when
they’re someone else’s. If you travel with your little ones please
keep them under control, especially around pools and while passing
through more adult-centered areas such as the casino.
Learn the Ship’s Language – Your vessel is a ship and never a boat,
and the ship is always a she or her. Left is port, right is
starboard. Aft means rear or stern, while the bow is the front of
the ship. The bridge is where the Captain and his crew control the
ship, and only some ships have open bridge policies.
Save One Seat, Not All - While it's okay to save a seat for your
companion, it’s poor form to save a row of seats for your entire
table. The same goes for deck chairs.
Follow Jogging Rules – Most ships post hours when running is allowed
because passenger cabins are often located under the jogging deck
and some people prefer to sleep at 6 a.m. than listen to your
footfalls.
Land, Ho! Discovering New Worlds During Shore
Excursions
Whenever your ship stops at an exciting port of call, you have three
options: stay on board, explore by yourself or take a ship
excursion. But once you glimpse out your porthole and see the
tropical island, feel the vibrations of the bustling cities and
sense the intoxication of the exotic countries, staying on board
will quickly dissolve as an option.
Ship-sponsored shore excursions are valuable if you want to visit
the attractions far from the pier, have easy access to historic
monuments, forts, and castles and simply learn about the country.
They also provide the best ways to experience a metropolitan city
port like Barcelona or Rome, and the safest way to visit a
third-world country where language and customs may prove too
daunting a barrier.
However, if all you want to do is walk around a city or town, shop
or go to a beach, then grab a map, secure your money and hike it on
your own. Wandering a port on your own can be a great way to get
away from the crowd and immerse yourself in a new culture, but it
can also be challenging.
For miles around, everyone just noticed the big white ship full of
wealthy tourists coming in, so your chances of blending are nil.
Don’t draw attention to yourself with flashy jewelry and large
amounts of cash. Don’t walk down narrow alleys or poorly lit
streets, and avoid being surrounded by large crowds if possible.
Carry a fake wallet and put your money in your front pocket, or
place a rubber band around your wallet to make it more difficult to
remove from your pocket without you feeling it.
Safety First
Overall, cruising is a very safe way to travel, as ships must follow
an extraordinary number of rules and regulations and are subject to
rigorous quarterly inspection. Ships operate under international
rules known as Safety of Life at Sea (SOLAS), requiring them to
utilize smoke detectors, sprinklers and low-level emergency lighting
for escape routes.
Safety drills are practiced within the first 24 hours of sailing,
where you’ll learn how to put on your life jacket and locate your
assigned lifeboat.
Seasickness is less common nowadays as the ship’s immense size and
state-of-the-art motion stabilizers control gentle rocking. Once on
board, spend some time on deck and focus on a fixed point of the
horizon to help you adjust and get your sea legs quickly.
Be sure to pack a your complete health information with you on your
trip, with your medical history, your insurance information, contact
person in case of emergency, blood type and list of allergies,
medications and immunizations.
Tipping – Know Which Price Is Right
Tipping is a traditional part of cruising and an important part of
the income of those who help make your cruise enjoyable. Each cruise
line will provide its own guide to tipping, with some providing
envelopes for you to pass them out in. Or, in some cases the cruise
line automatically puts the cost of tips on your onboard account to
paid at the end of the cruise. Here are some general guidelines:
› Airport skycaps generally – $1.00 for each bag.
› Porters at the loading area of the ship – $1.00 for each bag.
› Cabin Stewards and Waiters – $3.00/$3.50 each, per passenger per
day.
› Servers or Busboys – $1.50/$2.50 per passenger, per day.
› Maitre d’– $2.00 to $10.00 per passenger for the entire cruise
depending on how helpful they have been.
› Many bar and lounge tips are included on your bill at a standard
15 percent which you can generally adjust for poor or excellent
service. Check your individual bills to see if a tip has already
been included.
Your Final Port of Call—Home
A cruise ship is a luxury hotel with a different view every day.
There really are no limits to where you can cruise nowadays, as
every ocean and river can be explored in style and luxury. And when
compared with the cost of a land-based holiday, cruising offers
excellent value with everything you need wrapped into one package.
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Auctions And Classifieds
Sometimes, the
best online travel deals can be found at auction sites like
eBay and classifieds pages like those
at Cruisemates. If you’re shrewd
enough, you can reel cruises in for even less than you’ll pay
elsewhere on the Web. The downside is that this sort of shopping
involves a bit more work than other methods—and a bit more risk.
With auction sites in particular, you can spend days trying to find
the right cruise, and sometimes the cruise offer goes to someone
else. Sometimes you pay too much for it. Sometimes it’s not what you
expected it to be. There’s even that small chance you won't get what
you paid for. Caution is the byword here.
When
using an Auction site to purchase a cruise vacation:
•
Pay close attention to user feedback. Make sure the seller has a
long history of selling and a long list of feedback. And take the
time to
read
the
feedback.
• Look for auctions with inconvenient closing times: If an auction
ends in the middle of the night or during a big sports event, fewer
people will place last-second bids, and you have a better chance at
a bargain.
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Before you bid, pick a maximum price and stick to it. You’re looking
for a bargain. Don’t get caught up in the excitement of an auction.
If you miss out on one auction, chances are another one will soon
pop up.
• Don’t bid right away. If you bid right away, others will know
you’re interested and can alter their strategy accordingly. In most
cases, especially if you want a cruise bargain, there’s no need to
bid until the last few seconds of an auction. And if too many bids
start popping up, go elsewhere. The price won’t stay low for long.
• Check how many people have
viewed
that
cruise on offer: It works both ways; other bidders are also waiting
to lay down a last-second bid. You can tell how popular an item is
by checking how many people have simply viewed it. If the number is
too high, go elsewhere. The price is likely to skyrocket.
How To Protect Yourself
- Be wary of "great deals" and
low-priced offers. Few legitimate businesses can afford to give away
products and services of real value or substantially undercut other
companies' prices.
- Don't be pressured into buying.
Legitimate businesses don't expect you to make snap decisions.
- Ask detailed questions. Find out
exactly what the cruise price covers and what it doesn't. Ask about
additional charges. Get all the details included in your package.
Consider contacting the cruise line directly to verify arrangements.
Ask about cancellation policies and refunds.
If the
company can't give you detailed answers, go
somewhere else.
- Get all information in writing
before you agree to buy. Ask for a copy of the cruise line's own
written confirmation. Once you receive the written information, make
sure it reflects what you were told over the phone and the terms you
agreed to. If the company offers you a great deal but won't give you
the details in writing until you have paid, it could be a scam
operation.
If the
company can't give you a copy of the cruise lines
own confirmation, go
somewhere else.
- Don't buy part of the package - the
air fare or cruise - separately from the rest. If the deal is not
what you expected, it may be difficult to get your money back for
the part of the package you purchased.
- Don't give your credit card number
or bank information over the internet or phone. One easy way for a
scam operator to close a deal is to get your credit card number and
charge your account. Sometimes fraudulent telemarketers say they
need the number for verification purposes only. Don't believe them.
If the
company doesn't take steps to protect your
personal information, go
somewhere else.
If in
doubt, say "no." Trust your instincts.
It's less risky
to turn down the offer so hang up the phone.
- Does the cruise price seem too good
to be true? If so, it probably is.
Few legitimate businesses can
afford to give away products and services of real value or
substantially
undercut other
companies' prices.
Be wary of a salesperson who
"pushes" one cruise line, cruise ship or itinerary. That's not a
good sign
that they are working in your best interest.
You may be asked after you book
and place a deposit to pay more for port charges, document
shipping
costs, higher
than normal deposits upfront,
unreasonable cancellation fees or are offered a
bonus if you pay in-full upfront.
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Examples of
potentially
hidden fees.
Fees that are charged,
in addition to any
cancellation or
penalties imposed
by the cruise line. |
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Trip Cancellation |
$50.00 |
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Insurance Claim
Assistance |
$50.00 |
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Document Shipping |
$ 7.50 |
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That cut-rate cruise offer may
not be a bargain after all, especially when dealing with "Cheap" or
"Deep
Discount" travel brokers who
might use bait and switch tactics to get you to buy something you
did not want.
-
Make sure that the company is registered
with the State Attorney General's Office where it does business if
it sells, or arranges for, air or sea travel (either separately or
in conjunction with other services). Ask to see the company's
current registration certificate. The certificate has the company's
registration number, which must be included in all advertising.
To Book Online or Not?
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Many consumers are unsure of whether to use the Internet for
researching or buying travel – and if so, when and how. The Internet
can be a powerful tool for researching travel. But when you’re ready
to buy, the Internet can’t replace the expertise of a trusted travel
counselor. Ed Perkins, the consumer advocate for the American
Society of Travel Agents and former editor of Consumer Reports
Travel Letter, answers some of the more common questions about
researching and buying travel on- and offline. (excerpts related to
cruises from article)
Trip planning
Q: Can I use the Internet to plan a trip?
A: Yes, at least partially. The Internet is great for facts and
figures: Thousands of destinations – regions, countries, states and
provinces, cities, and park systems – maintain websites. Those sites
are great sources for information you need: main features,
activities, climate and weather, local transportation, and much
more. In fact, your problem is likely to be information overload
rather than too little.
But the Internet is seldom able to supply enough depth and detail to
allow you to prepare a complete travel plan. You will still probably
need good guidebooks and maps (which you can buy online). And you
should always speak with a professional travel agent before making a
travel purchase.
Q: How about finding out what’s going on at my destination?
A: The Internet is a great resource. Most tourist attractions
maintain Websites with complete schedule and price information, as
do sports teams, theaters and arenas, cultural programs, and such.
Newspaper sites let you access such local details as movie
schedules, restaurant reviews, church services times, and much more.
Cruises
Q: Do the cruise lines discount on the Internet?
A:. Generally, no. Even though most of the big cruise lines maintain
elaborate websites, they typically don’t cut prices online and many
don’t sell online at all.
Q: So where are the cruise discounts available?
A: Lots of agencies – online and off – provide discount cruise
pricing. The Internet is a great way to get an idea of what’s
available and the price. But offline sources can usually get the
same discounts as you find online and may be able to provide
insights on the cruise company and its ships. Cruise specialists can
give you firsthand knowledge of the line and help you select cabins,
dinner seating and shore excursions.
Last minute deals and auctions
Q: Is the Internet a good source for last-minute bargains?
A: Yes, in many cases. The Internet provides an easy way for
suppliers to unload airline seats, cruise cabins, and hotel rooms
that might otherwise go unsold, at very attractive prices. The
Internet is the only place you’ll see some of the best last-minute
deals, but others are available just about everywhere.
Cautions
Q: Are there any potential pitfalls and traps in using the Internet
for travel?
A: Yes, several:
1. Perhaps the most important is that the Internet can respond only
to the questions you ask. If you don’t know what to ask, the
Internet can’t give a useful answer.
2. A related problem is “Plan B deficit.” Except within very narrow
limits, the Internet can’t suggest an alternative if your first
inquiry doesn’t turn up a satisfactory answer.
3. The Internet is a fertile field for deceptions and misleading
information. Just because a site labels a price as “discount”
doesn’t mean it’s really discounted. Ask 10 sites for the “lowest”
price for an identical service and you can get as many as 10
different answers.
4. The Internet is also full of misleading promotions.
5. Some sites can’t handle such routinely available deals as senior
and AAA discounts.
6. If you run into difficulty, you could have a tough time trying to
get an online agency to straighten out your problem – in fact, you
may not even know its location.
Final Thoughts
If you’re accustomed to making all your own travel arrangements, the
Internet can be a powerful tool. It can increase the scope and reach
of all your efforts, and allow you to check hundreds of options. But
to make the Internet work for you effectively, you have to know what
to ask and where to ask it. If you don’t, you can spend endless
fruitless hours that ultimately produce unsatisfactory results.
Even if you know what you want, Internet research can be
time-consuming. But just because you prefer some outside assistance
and counsel with your travel arrangements, you needn’t ignore the
Internet. It can be a good place to do your homework – along with
the more traditional guidebooks and other references.
No matter how you buy travel, the more homework you do, the better
consumer you’ll be. And the Internet is a great place to start your
homework. |
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