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In the last 12
months, the cruise industry seems to have sailed straight into the perfect
market storm: the most devastating hurricane season in modern times, soaring
fuel costs, uncertain consumer confidence, a softening in demand for its
bread-and-butter Caribbean products and a string of misfortunes ranging from
missing passengers to a deadly fire and a pirate attack.
On top of all that, this year’s Wave season
seemed more like a ripple, leaving the industry to wonder if its traditional
annual marketing effort would have to be reinvented to accommodate shifting
consumer demand.
Yet, what was sometimes lost in all this bad
news was the fact that despite the setbacks, the major cruise lines made a
profit and continued to invest in bigger, fancier ships that will guarantee
expanded inventory well into the next decade.
Royal Caribbean Cruise Lines’ first-quarter
earnings report offered a welcome shot in the arm. Despite a 37% drop in
quarterly net earnings, RCCL beat its own and analysts’ expectations in the
first quarter.
Overall earnings were down as costs surged,
mostly due to fuel prices. As had been expected, the company said the Caribbean
was weak while Europe and Alaska were strong. CEO Richard Fain said its premium
line, Celebrity Cruises, showed particular strength with its Alaska and Europe
summer cruises, while Adam Goldstein, Royal Caribbean’s president, said
Caribbean bookings were “not quite at the expectations we had three to six
months ago.”
The quarterly report was a change from last
year’s first quarter, when both Royal Caribbean and Carnival reported record
earnings.
RCCL was the last of the three major players to
release its quarterly earnings, and like the reports of its competitors,
challenges such as rising fuel prices and weak Caribbean demand pointed to
uncertainties in the months ahead.
Carnival Corp. CEO Micky Arison said in March
that Carnival experienced a 63% increase in fuel prices in the last year; RCCL
predicted its 2006 fuel costs would increase approximately $105 million. The
hurricane season is unpredictable, but in a report last month experts at the
Tropical Meteorology Project at Colorado State University forecast a “very
active” 2006 hurricane season.
At times, the bad news seemed to be coming from
all directions at once.
On the same day in March that Carnival reported
a 19% drop in net quarterly earnings, a fire broke out on a Princess ship,
killing one passenger, injuring several others and causing widespread damage to
more than 100 cabins on four decks. Within days, Carnival was advising that it
expected the fire to adversely affect full-year earnings by four cents per
share.
NCL Corp. CEO Colin Veitch said in February
that demand was “short of where we need to be,” attributable in part to the
line’s 17% increase in capacity.
Royal Caribbean attributed much of its drop in
net earnings to soaring fuel costs and softness in the Caribbean.
These developments point to challenges for an
industry beset with questions: Was the weaker Wave season a sign of a slowdown,
or is this traditional selling period not the significant measure it once was?
Is the relentless negative publicity the industry has endured in recent months
taking a toll? And how will cruise lines cope with rising fuel prices and
another potentially devastating hurricane season?
Even as financial analysts scrambled to adjust
their Royal Caribbean estimates and reaffirm their faith in the industry, they
did so with some caution.
Caribbean concerns
During conference calls with analysts in March
and April, executives at RCCL and Carnival were peppered with questions about
the clear softening of the Caribbean market.
The concern was not only whether it would
continue to slide but whether the slide would spread to other destinations.
“Is the pricing weakness in the Caribbean
specific to 2005 residual hurricane fallout,” AG Edwards analyst Tim Conder
asked in a recent report, “or a precursor indication of slowing economic and
leisure travel?”
Cruise lines have been able to offer no obvious
reason for the softening in Caribbean demand this year, though executives at
both Carnival and RCCL suggested that last year’s devastating hurricane season
was the culprit.
Whatever its impact on demand, the hurricane
season clearly took a toll on the industry’s bottom lines -- particularly in
Cozumel, Mexico, which prior to Hurricane Wilma was the largest cruise port in
the Caribbean, according to the American Association of Port Authorities.
Even the costs of tendering passengers from
Royal Caribbean ships into Cozumel “have been disappointingly high, “ said
Goldstein, who added that the company has been in talks with the Mexican
government to alleviate that.
Wilma destroyed three of Cozumel’s main piers,
including one owned and operated by Carnival Corp.
“We had built up Cozumel, as a company and as
an industry, as a principal western Caribbean port,” Arison said. “Now we have
to regroup.”
Fain said that despite the dip in Caribbean
sales, he believes the Freedom of the Seas, which will be the world’s largest
ship when it debuts this month, will be a boon to the region by bringing
additional attention to the cruise market.
“Freedom of the Seas is helping our company
overall by creating a halo over the whole fleet, and I think a little of that is
going into the whole industry,” he said.
Fain added that the ship is selling
“gangbusters” in the western Caribbean, the weakest area of the Caribbean.
“I wish we could say there won’t be many
hurricanes,” Fain said. “The beauty of cruise ships is that we can mostly avoid
them.”
It’s the economy,
stupid
Several analysts and agents offered
explanations other than weather.
“Some customers say they do not want to travel
this hurricane season, but I don’t feel it is any more than normal from past
hurricane seasons,” said Todd Szopinksi, president of Buycruises.com in Margate,
Fla.
High gas and oil prices, he said, are “robbing
our customers of their hard-earned vacation savings.”
And with airline tickets doubling in price, he
added, passengers are having difficulty getting affordable air to Caribbean
departure ports. Szopinksi also blamed cruise lines for offering lower prices
closer to sailings, when most customers have already made other plans.
Conder of A.G. Edwards asked if the Caribbean
weakness might mean that the region is falling out of favor. “Is there a ‘been
there, done that’ attitude developing among the growing pool of experienced
cruisers related to the Caribbean?” he wrote.
Conder also wondered if Alaska and Europe
itineraries were doing well because they appeal to a market that is less
sensitive to “a slowing in economic activity”.
He was among analysts who theorized that
because the Caribbean, on average, is a less expensive cruise option than
Alaska, Europe and other distant locations, it attracts clients who are more
susceptible to an economic downturn and thus won’t cruise at all when belts
tighten.
Yet the lines themselves tended to downplay
economic factors. Carnival COO Howard Frank accepted the possibility that, in
addition to hurricanes, consumer confidence and other economy-related issues
might be culprits in the Caribbean. But he wondered if that logic made sense,
given that the other cruise regions were strong.
“Why the economic issue wouldn’t affect all
destinations, I’m not sure,” Frank said.
The Conference Board, a private research group,
reports that its monthly measure of consumer confidence has been on the rise
every month since November, except for a downturn in February, the heart of Wave
season.
“Consumers are growing increasingly concerned
about the short-term health of the economy and, in turn, about job prospects,”
the February report noted. “The expectations index [consumers’ six-month
outlook] is now at its lowest level in three years.”
Yet, the consumer confidence index rose in
April to its highest point since May 2002. The Conference Board said that labor
trends were driving the increase but cautioned that rising gas prices “could
dampen consumers’ mood.”
Robert Kwortnik, an assistant professor of
marketing at Cornell University’s School of Hotel Administration and a cruise
industry expert, said he still believed the cruise industry was healthy in the
long term but that the economy posed the biggest threat to demand.
“As a consumer, this is just a tough time to be
thinking about spending money on leisure,” he said. “When you see how expensive
all the forecasts are for air travel over the summer, it starts to hit people in
the pocketbook psychologically. If there’s any weakness in demand it’s due to
the economy, not the industry.”
Wave season
disappoints
The 2006 Wave season, the industry’s high
period of cruise bookings, has been described as weaker than in years past. Jack
Mannix, President and CEO of Ensemble, said that this is true even though some
consortia, like his, will enjoy record sales years.
“We will have a record year, but we will only
be up a modest amount in growth” compared with 2005, Mannix said. “Wave has been
not quite as strong as a lot of us had hoped.”
In late February, NCL’s Veitch was the first of
the top cruise executives to say his company was not seeing the kind of “robust”
Wave season it had experienced the previous year. Rick Sasso, U.S. CEO of
privately owned MSC Cruises, said in March that it had been “a good Wave, but
not a tremendous Wave.” Sasso suggested that marketing and advertising in late
2005 might have created demand early, thus sapping the strength of bookings
during Wave season, which typically runs through January, February and March.
“Wave has definitely become less and less
important to the cruise business,” said Greg Johnson, RCCL’s associate vice
president of investor relations. “There is still somewhat of a wave or bubble
for bookings, but it’s not as dramatic as it used to be.”
Johnson explained that Wave season became huge
when demand far outstripped supply. Bookings needed to be made in advance or
inventory would be gone.
“Because the industry has grown so much, our
demand is more balanced with supply,” he said. “Even though there is more
demand, the options are much broader, so there will still be inventory left.”
Mannix also noted that the Wave concept was
being tested by the extension of the average booking time; he said bookings were
being made much further out than they used to be.
“When the Wave concept started, it was because
there was a pop [early in the season] and we would say, ‘It’s Wave week,’ “
Mannix said. “Then there was Wave month, then it become Wave season. Maybe
there’s an expansion of that, and it’s no longer compressed in a short-term
booking season.”
In late March, Arison suggested that the
successful 10-week Wave seasons of the last couple years had been an aberration.
“Historically, Wave season was a six- to
eight-week phenomenon,” he said. “I think what has happened is the booking
patterns moved back to a more traditional booking pattern and more similar to
what we saw prior to the last two years.”
Glen Reid, an analyst with Bear Stearns, said
that cruise patterns might simply be “normalizing.”
“While the cruise business remains relatively
healthy, our thesis has been and continues to be that the fantastic snap-back in
demand following 9/11 and the Iraq War would moderate this year,” he said in a
report.
The biggest risk of further softening in the
market, he added, “is a weakening consumer.”
Sticker shock at the
pump
Perhaps the biggest overall threat is the cost
of fuel, a theme analysts have focused on in their recent estimates.
The average cost of unleaded gas edged over $3
per gallon in the U.S. the same week that Royal Caribbean held its conference
call. Crude oil traded above $73 a barrel last week, 45% higher than a year
earlier.
The line’s earnings report said fuel had
accounted for 7.6% of its increase in net cruise costs, jumping to an average of
$418 per metric ton, compared with $284 in the first quarter of 2005.
Though the company hedged 46% of its fuel, A.G.
Edwards’ Conder observed that since most of 2006 was already booked, there was
“limited upside opportunity in revenue to offset any further potential spikes in
fuel prices.”
Goldman Sachs analyst Steven Kent praised Royal
Caribbean for hedging so much fuel, saying the increase from 16% to 46% “should
reduce volatility.”
The report also noted that, as of late March,
Carnival was “0% hedged.” Goldman subsequently issued an “outperform” rating for
Royal Caribbean and downgraded Carnival to an “in line” rating.
But in both cases -- and despite the speed
bumps and bad publicity -- analysts recommend that investors hang on.
“Despite rough waters near-term, we continue to
view the cruise industry as having attractive long-term fundamentals,” said Jake
Balzer, a leisure analyst at Guzman & Co.
He cited positive demographics and cruising’s
“value proposition relative to land-based vacations.”
Matching supply to
demand
Analysts also expressed relief that ship orders
seem to have slowed, mostly because, as Arison noted at the Cruise Lines
International Association’s industry conference in Fort Lauderdale last month,
there are currently so many ships on order that there is simply no shipyard
availability to build more.
“What you see is what you get through 2009,” he
said. “It just can’t be ramped up, because of yard capacity.”
If the consumer attitudes can be considered
reliable predictors, the cruise lines should be happy to see that despite fuel
costs and interest rate spikes, April recorded the highest consumer confidence
rating in four years.
As for weakness in the Caribbean, cruise lines
have been looking beyond their bread-and-butter region for a while.
Europe has never seen so much deployment --
Princess, Celebrity, Disney, Carnival and Royal Caribbean are all increasing
their presence on the Continent this summer and next. Alaska is filled with
ships. Places like Dubai now have the infrastructure to be homeports. And
Carnival Corp. is venturing into the Asia market in July via its Costa brand.
“There is little indication that the cruise
industry isn’t going to continue being one of the strongest sectors of the
travel industry,” Kwortnik said. “Remember, this industry has been in this boom
cycle for quite some time.” |