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Guest Comments

 

 

 

From time to time we receive some very nice comments from guests

we had the pleasure of serving.

 

Here are a few excerpts. 

 

We welcome your comments.

To let us know how we are doing, click here


 

Editors Note: "Our service revolves around you from the moment you engage us.  Because our business is predicated on serving you and to building a long-term business relationship that will go on for years, our philosophy is to always provide you the highest level of service. Our guest comments are our best way of knowing if we are living up to or exceeding your expectations. Your comments tell us how well a job we are doing and where we can improve."

 

Raye & Marty Aboard The Oosterdam

In The News

Our staff's highly regarded cruise knowledge, service and best pricing practices have resulted in articles and comment by Arthur Frommer's Budget Travel magazine and quoted by various media outlets including: Travel Trade, Travel Weekly, The New York Times, Chicago Tribune, USA Today, The Associated Press, CNBC, MSNBC, Dallas Morning News, Los Angeles Times, Arizona Republic, and The Washington Post.

Click here to read the articles....


Hi Bryce,

I want to thank you for helping with the arrangements for our recent cruise on the Carribean Princess. My wife, my three daughters, and I had a wonderful time. Everything worked out perfectly. I was anticipating having to bribe the maitre d' to have us all sit together at the second seating, but that turned out to be not necessary. The seating arrangements had already been made. You also surprised us with complimentary wine vouchers and onboard credits, and those extra thoughtful touches by you were the icing on the cake.

I won't hesitate recommending your services to anyone I know thinking about a cruise. I also hope to do more business with you in the future. Thank you again for your extra efforts.


                               - John Conway

                                 Caribbean Princess

                                 January 2008


Hi Raye,

 
We are back from the cruise and had our reception last weekend... !
 

The wedding & cruise was wonderful!  Thank you so much for the wine/fruit basket... we loved it!!!  We ended up teaching Zumba in the candlelight lounge the first day and then it was put in the Capers letter and announced...

( to all passengers ) and we did it on the deck on the 2nd at sea day.  It was perfect.  Everyone really enjoyed themselves.

                 

                  -  Jessica Thompson

                      Carnival Inspiration

                      August 2007

Hi Marty & Raye,
 
Burt and I got back last night from our Alaskan cruise/tour.  We had a fabulous time.  Everything went well, the weather could not have been better.  Our tour director was wonderful, as was our driver.  We saw whales, bears, moose, etc.  It simple could not have gone any better than it did.  We are grateful to you for that.


                  -  Jane and Bert Odenheimer

                      Radiance of the Seas

                      July 2007

Hi Marty!

I just wanted to take a moment to THANK YOU so much for all that you did for our family/friends cruise on Royal Carribbean's Legend of the Seas.  My family loves the RCCL line....and as concerned as I was that we had little ones coming on this vacation, I was SO impressed with the Ocean Adventure's Club.  My two little ones wanted to be there all the time.  I now have no reservations about bringing them on another RCCL cruise, the staff is just fabulous!

When I originally started to research cruises and Travel Agents to help with the process, I was overwhelmed (Let's face it, sometimes the internet can be a good thing and sometimes it can be a bad thing). 

 
 I am so happy that I can across your website.  I sure didn't expect the response that I received from our family and friends when I started planning the cruise, and you were there every step of the way putting up with my cabin changes, adding new guests at the last moment, and removing guests in some cases, too!  You were amazing and I know for a fact that you are responsible for our worry-free and amazing journey through the Caribbean.  Everyone that joined us on the cruise was extremely impressed at how well the whole thing fell together with little trouble on their parts. 
 
Again I can not thank you enough, and don't forget that we will be planning another one for 2008!
 

                           - Kristin Selph

                             Legend of The Seas

                             January 2007

Marty
Just returned from our honeymoon cruise... thanks, it was wonderful.  You and your staff do a amazing job in arranging everything.  Looking forward to working with you again.  I am keeping your  email address for future needs.  Also, my wife and I have a large adult family.  We discussed taking all of them including ourselves on a cruise... Would you please make some suggestions...for a total of 12 adults.
 

Again, thanks,

 

                             - Jim Page

                               Enchantment of the Seas

                               January 2007

Marty:

We had a fabulous time on our Cruisetour!  We were very impressed with the Princess organization and the way that we received packets of materials for each of our hotel stays and bus/train trips one day at a time. Luggage was delivered efficiently and we loved not having to hassle the check-ins at the hotels along the way. The weather was awesome, and we understand it has not been so for most of the Summer. We were able to see Mt. McKinley in all her glory and also saw whales outside of Juneau on Stephens Passage—just beautiful to behold as we saw probably a total of a dozen arch and dive, showing those magnificent muscular tails.

Our stateroom with balcony was awesome, and we loved being able to bundle up and park out on the deck chairs, taking in the incredible vistas. The land tours we picked suited us to a tee. My favorite was the Klondike Scenic Highlights with the train trip up to Fraser, visit to a suspension bridge, return bus trip including a tour and lunch at Jewell Gardens. I think Skagway shopping was actually the most pleasant for me – small, quaint shops. I’m not real big on all the jewels being promoted on the ship!

The cruise ship is quite a floating city. We marvel at how well they entertain and accommodate over 2000 people!

I guess my least favorite day was the cruise ship passage from Ketchikan through the Queen Charlotte Sound with 50 knot winds!! Things were quite rocky for about 10-12 hours.

We thank you again for all your assistance in securing our staterooms and assisting us with paperwork and questions. You were most patient and helpful.

Now we can enjoy and sharing our photo memories of a very special trip!!

Best regards,

                    - Martha and Ron Parriott

                      Island Princess

                      Princess Alaska Cruisetour

                      September 2006

 

Hi Marty and Raye,

Just wanted to let you know what a great Princess Cruisetour we enjoyed in Alaska this month. We flew to Seattle and visited family for three days and then to Fairbanks and more visiting while sightseeing. We went to the University of Alaska's beautiful Museum there and to Creamer's Field Sanctuary where the Sandhill Cranes were migrating by the hundreds(August 28). We saw both Fort Wainright and Eilsson Air Force Base and 1 moose by the road. We shopped at the Bowl Factory and the Knotty Shop as well as Santa Claus House in North Pole.

 

Downtown Fairbanks had some gorgeous flowers and parks along the Chena River. We did the Riverboat Discovery ride and learned a lot about the native Athabascan Indians. Weather was warm and somewhat cloudy but not bad in Fairbanks. One highlight was the Visitor center at the Pipeline north of town.


Finally we checked into the Fairbanks Princess Lodge which was very nice and right on the river. If this had been our only night in Fairbanks as the the Tour had scheduled, I would have been disappointed as we had to be up and out of there by 7AM. ( editor's note: Always schedule 2 days in Fairbanks for this very reason ) There were people who did not get in till 11 PM and had to deal with the time change, too.

 

All our luggage handling by Princess on the whole trip was superb, as was the scheduling for bus and train connections. From Fairbanks we took the train to Denali. We had eaten at the hotel so we did not need to waste time doing that instead of watching the scenery from the domed cars and from the open back landing. Our hosts on the train pointed out Dall sheep and other sights. Weather was cloudy when we arrived at the Denali Lodge but we explored the gorgeous property, shopped nearby and took the free shuttle to the Park Visitor Center which was very nice. We ate at the Pizza Place at the Hotel - nothing special but good service and good food. Our friends went in the outdoor Hot Tubs by our room which was overlooking the Nenana River.


At 6 AM the next day we were on the Natural History Bus Tour of Denali Park which was part of our Tour (no extra charge). It was a grey morning about 45 degrees but the sun came out eventually and the tour was fine but left you wanting more as it only went about 25 miles into the Park. We had time to take more photos before leaving Denali Lodge about 1 pm having not caught any glimpse of Mt. McKinley yet.


Finally on the bus to Mt. McKinley Princess Lodge, the clouds parted and the view was gorgeous with the fall foliage in the foreground and the Alaska Range in the distance. Soon we saw most of the big mountain and when we arrived at the Lodge it was completely out! We ate chicken strips at the lodge bar and sat on the open deck in the 60 degree sunshine admiring the view. We were thankful to have two days here and would highly recommend it if you are going in to Talkeetna at all which is a 1-hour shuttle ride.

 

Once we saw how nice the weather was, we signed up for a jet-boat tour at noon the next day, took the early shuttle in and had breakfast in town and bought a print by a local artist before boarding the boat and flying up the Susitna River. There were eagles and some salmon but we did not see any bears or other wildlife. The view of the mountains from the boat was fantastic and our driver said it was one of the best days of the year!


We enjoyed the deck/bar at the lodge again for dinner and saw a nice Photosymphony show. Next morning we hiked the two short trails at the lodge and took more pictures before our 1PM Shuttle to the Train which took us to Whittier. That was a long and not too picturesque ride. We did enjoy the Turnagain Arm section just before reaching the ship. Some people saw Beluga whales from the beautiful train cars.


Finally about 7 PM we arrived at the ship and got into our room for the duration. Our balcony cabin was just as we had expected although our stateroom was pretty remote from most ship activities! Our steward was great and we always enjoyed spending time at the room. The bathroom was small but adequate and there was plenty of closet space for our stuff. We had definitely over packed as we had only been on Caribbean cruises before and this was not as formal. Nice slacks and a few different tops would have been fine for all but the two Formal Dinner nights and some people didn't bother with those! Food at the 24-hour Horizon Court was terrific. We did all our lunches there enjoying the views and the company of other guests. Dinner food was also excellent and we learned to enjoy meeting new friends every night as we tried Anytime dining. We had been on the waiting list for first seating and would have preferred it. At least we were able to dine early every night so that we could get seats at the early shows which were always crowded and were always very good. Princess performers are the best!


As for the scenery of the Inside Passage, we had to skip College Fiord - too rough seas; we spent a grey day in Glacier Bay but still had good views; Skagway was misty until we got to the top of the Pass on the Railway, an excellent tour; Juneau was also rainy - all we did was go shopping; and, even though Ketchikan was grey, we enjoyed the Lighthouse Totem Tour by boat where we learned a lot from our crew and saw lots of eagles and their nests; we even saw a nuclear Sub which was coming into the base near there. There were a couple of times when we saw the tails and spray of Orka whales near the ship, this and the glacier were the best times for having our own balcony. The rest of the time I would not say it was as necessary as on a Caribbean Cruise - we never just sat out there as it was cool and the scenery was just grey.


When we arrived in beautiful Vancouver, the sun finally came out for good and we had a nice day of sightseeing with our family from Seattle who drove us back for our flight the next day. All in all we had a wonderful time and were thoroughly pleased with the arrangements you made for us. The $363.00 we saved over our local agency's quote paid for some of our great shore excursions. Everything went smoothly and I will definitely contact you for our next Cruise. Let me know if there is anything else you would like to know about our experiences on this trip of a lifetime!

 

Thanks,

                     - Peggy and Ed Koenig

                       Coral Princess

                       Alaska Cruisetour

                       August 2006

 

Hi Marty, Just got back from our cruisetour to Alaska on Princess. Everything was excellent. The hotels and the ship was rated tops by all in our party. The help with the 8 month old was fantastic and the excursions were great. Thanks for all of your help. We are looking forward to another cruise next year, possibly the Mediterrean and working with you. Thanks again.


                       -Richard & Dolores Duarte

                        Sapphire Princess

                        July 2006

 

 
Hi  Raye.
 
The Guglielmo's had a great time.

Thanks for all your help in making this family reunion a success.

                        

                           -Louis & Pat Guglielmo

                           Explorer of the Seas

                           May 2006

 

Marty,

Just a note to thank you for your help in booking the ( Alaska ) Princess Cruise tour for next year ( 2007 ).

I have been doing some internet searching of info regarding the cruise tour and the ship and it becomes increasingly obvious to me that you have taken excellent care of us. Your knowledge of the advantage of a Port side room for the southern trip and your ability to get us in the midships bump out area for our cabins looks to be great. I was not knowledgeable regarding the bump outs on the Coral Princess until reviewing some cruise review sites and the reviews I have read regarding being in the bump out area and on the A and B decks makes you look brilliant and makes us look lucky to have dealt with you. I found you guys pretty much by the luck of the draw on a Goggle search. At the time of my first e-mail I had no idea who you were, where you were located, how legitimate you were or what your level of expertise may be. Let me say that at this point I am very happy I found you and appreciate how well you have served us."

          -Ken Wager

           Coral Princess

           May 2007

Raye and Marty,

I have been involved organizing and leading 8 different group cruises of more than 30 people over the past 10 years. I wholeheartedly believe Cruise Direct Online made this cruise for our company of 33 on The Explorer of the Seas this past March, 2006 the easiest to accommodate the multitude of individual desires and therefore the best yet. You were always attentive to detail

and quick to respond to every demand.

I especially want to thank you for helping to get our special circumstances of the couple added on the last day prior to departure completely taken care of. Jumping through hoops must be one of your specialties. I have never before had such care and concern from any other cruise travel agent. We really feel some kinship to you for the outstanding job you did. We will always have your agency phone number and email address for quick reference for the next cruise. We had a group picture made and have included it for you to see the many smiling faces of which you helped to make.

Many thanks for your massive efforts.

                              - David Hillman

                                Explorer of the Seas

                                March, 2006

Marty,

   
Never having been on a cruise before, I was completely overwhelmed by the countless choices.  I was so grateful to discover Cruise Direct Online.  I told them what I was looking for, and they found the perfect cruise for me.  Their website was easy to use and had all of the information I needed.  Because of Cruise Direct Online, I had a stress-free vacation that was heaven.  I highly recommend them.  I will certainly use them every time I sail.

                             - Laura and Howell Hall

                               Mercury

                               November 2005

Raye & Marty

Hey guys- We had a great trip on the Oosterdam!  Cabin 5186 (aft corner) is so nice!  We had fog the entire trip except for leaving Vancouver so we did not get to use the balcony hardly but we did not care!  This was our first time on one of HAL's big ships and we loved it.  The Captain was just incredible----great music around the pools (upbeat, happy....not that opera stuff we have been hearing for the last 4 cruises), the Crow's Nest had an awesome band every night and the dance floor was jam packed!  This was a younger, hipper crowd so maybe that is why it was different.  The staff and crew just seemed happy.....something we have not seen in four sailings on HAL. 
 
When we got onboard they had given us another $248 shipboard credit so I did write a big thank you letter.  
 
It is amazing how different a cruise can be depending on your waitstaff, cabin steward, and general conditions.  We did not have a single complaint!  wow--------and trust me I had a critical eye out!
 
I wanted to thank you for going to bat for us.  We had a really, really wonderful time!
 

             -Mary And Joe VanTreeck

              Oosterdam

              September 2005

Hi Marty,

 
Just wanted to let you know we had a wonderful cruisetour in Alaska. The land tour was great. There were Princess personal to meet and greet us every step of the way. The excursions were great too. A wonderful anniversary. Thanks so much. Princess really took great care of us.

            

                -Amy Harned

                 Coral Princess

                 September 2005

Raye & Marty:

I would like to say thank you for all you have done for us in the past Re: the cruise in March 2003 and the March 2005 cruise. Working with both of you have made all of us feel like we are long time friends. You folks make the process sooo very easy. Raye, I want to thank you for your taking us by the hand, in 2003, and walking us through every aspect of cruising.  Because of your attention to detail we will continue to use Cruise Direct Online as our travel agency of choice when booking future cruises. The "Miracle" was fabulous. The upgrades that were provided were super and the group enjoyed the entire cruise. What a beautiful ship.  

On behalf of all 32 people in the group, I personally want to thank both of you for your patience and understanding with all the questions that you handled from all members of the group. We, all, look forward to the next cruise, hopefully 2007, at which time we will put your expertise to the test once again.

                     -Rog and Marlene Bauder
                      Bill and Cindy Benson
                      Jim and Marcia Hanson
 
                      Carnival Miracle
                      March 2005
 
Footnote:

Hi Marty and Raye!


Job well done!  Congratulations!  This testimonial goes to show you the importance that travel agents play in the role of turning on first time cruisers.  We value your expertise in helping them through "the process".  Due to your expert guidance and seasoned advice, they'll be repeat cruisers for many years to come!  
 
Thank you for suggesting the Carnival Miracle for their most recent cruise, and hopefully with your direction, they will choose to sail with us again in 2007! 
 
Warmest Regards,
Pam Kressley
Business Development Director
Carnival Cruise Lines

Dear Raye and Marty,
 

Your timely response to our subject concerns has restored our confidence. As you can see there is no obstruction in the stateroom now assigned, as shown in my picture of Radiance of the Seas,  in all her glory ... at Labadee, Hispaniola on March 8, 2005. I am confident we shall be even more pleased with our Brilliance of the Seas cruise in January ... thanks to your customer relations skills.


Happy sailing ... cruise on.

                      -Mr. & Mrs. James Newton
                       Radiance of the Seas
                       March 2005


 

Dear Raye & Marty,

 
Thanks for helping us out with an issue we had with the cruise line. A shipboard credit is certainly better than a future cruise voucher.  I get bent out of shape on non-existent customer service-----all over the place.  That is why I think the world of you guys----no matter what I throw at you, you just "fix it!". You will have to forever be my travel agent! 
 
I can't thank you enough for your persistence on this matter.  It is so hard to find anyone anymore with the kind of follow through that you guys provide! You're dolls!
 
Off to Hawaii on Friday---can't wait!
 
Fondly
                   -Mary Van Treek
                    March 2005

 

Dear Marty and Raye,


Starting January 9th of 2005 Roger and I spend 20 wonderful days in the Caribbean.  We live in Minnesota, so it is a must to hit the road at that time of the winter!  We had the joy of boarding the Dawn Princess for the fifth time. It is just the right size for us!  The weather was marvelous, the stops were fun and some were new to us!  We really had a grand time. We want to thank you for all of your wonderful help and attention to detail. The price was great and the service from you two was certainly much more then we expected from a web service!


You two are the best,
               -Nancy and Roger Larson
                Dawn Princess

                January 2005


Dear Raye & Marty,

 

We cruised from Vancouver to Anchorage on the Island Princess from August 21 for 7 days.  We experienced 3 days pre-cruise in Vancouver/Victoria and a 5 day post-cruise on the Midnight Sun Express and Princess Lodges to Fairbanks. Our experience with Cruise Direct Online was and always has been excellent.  They monitor our selected accommodations and usually improve the "deal" before we make our final payment to Princess.
 
Princess out did themselves, especially with our pre and post-cruise logistics.  Baggage handling, on-site help and tour guidance was absolutely perfect. Our onboard experience was delightful. We were blessed with clear weather and abnormally high temperatures on the land in Canada and Alaska.
 
Here is a picture of one of the highlights of our trip; our dogsled adventure in Skagway.

 
Thanks for your continued great service and we look forward to planning future cruises with you.
 

               -Laurie & Mike Wilson

                Island Princess

                August 2004

Raye,

We returned home safely on Saturday from our wonderful adventure. The theme of the trip turned out to be war cemeteries, war history, water, and watercraft.  The QM2 was terrific.  It was everything we hoped for and more.  The stateroom you chose for us was perfect.  Bright, spacious, nicely appointed, and conveniently located to everything important.  Most of the time we were unaware that the ship engines were running or that we were on the ocean, it was all so smooth and quiet. The food on the QE2 Caronia class was better than the QM2, but the accommodations and everything else were much better on the QM2.
Many thanks and best wishes to you and Marty.


         - Ross Pennie and family

           QM2

          July 2004

Marty,

Our April 2004 cruise on the Rhapsody was absolutely wonderful!  This was the second cruise that Phil and I booked through you and both were worry free and perfect.  We will most definitely continue to book all of our future cruises with you.  Thank you for making our vacations so enjoyable!

         - Cathy and Phil Reynolds
           Rhapsody of the Seas

Marty,

 
That was a super offer you made Donna and myself....Our best cruise was Rhapsody of the seas for two reasons. First the ship is incredible and secondly Cruise Direct {Online} is awesome. It was the best booking we ever made and we have sailed four cruise lines and booked with many different agencies. Yours is the best for communication, courteousness, being up front with the price and fun surprises for special occasions. We wish you a prosperous 2004 and many years to come. Keep up the good work.
 
      - Tommy and Donna Gayer


I just received an e-mail indicating the you worked some magic and got us a better deal with Carnival.  Just wanted to send you a little note and say Thank you for all of your hard work.  It has been a pleasure working with you.  We will differently retain you in any of our future vacation travels. 

Thank you again.

      -Gail Fulkerson

       Carnival Legend

       December 2003


Marty,

I just wanted to let you know how much we appreciate all of your help and efforts you have put forth on our behalf.  These efforts have not gone unnoticed. We do really appreciate all of the time spent by you for our group. You will be highly recommended to anyone we hear talking about going on a cruise.

 
Thank you again for your wonderful patience and guidance.

 

                    - Don and Dot Humphreys

                      Carnival Legend

                      December 2003

Raye,

 

My wife and I just sailed on the Royal Caribbean Sovereign of the Seas and had a wonderful time.  Normally on vacation it takes me about 4 days to forget about what day it is - this time it took only 2 days.  I literally had to think for a moment or two as to what day it was.  The ship was very clean, the food was great and the staff was superb.  We will be back.

 

                      - Joe Zaluski

                        Sovereign of the Seas

                        April 2003

Marty;


We got back from our cruise a couple of weeks ago and have not had time to contact you.  Everything was great, the cruise line, the cabins, everything. Thanks for all your help in booking this cruise. 

 

We will be back in touch for our next vacation.

 

                      - Elliott Bresler

                        Adventure of the Seas

                        April 2003

Dawn,

 

Our recent Panama Canal cruise on the Coral Princess was wonderful.  The ship is sparkling brand new

and beautiful and the service the best I have ever encountered on any major cruise line.

Thanks Marty for the great service you provided, and for always responding so quickly to my inquiries. Our booking experience with Cruise Direct Online was easy and efficient and the price quote for this cruise was much less than I found on any other cruise or travel web site.

Thanks!  We will book with you again.

                   - Arthur Reichman
                     Coral Princess

                     March 2003

Hello Bryce,

As you’ve noticed, were back. We had a wonderful time and all went very well. There were no glitches at all. Shopping, scuba diving, shopping, tours, and shopping were all great. And thank you for the gifts and onboard credit. They were all used well. Your efforts in making this a memorable trip have been greatly appreciated! We have been talking about the idea of trying another cruse line for the next trip and wanted to look into Royal Caribbean.  We’d like to try the Southern route again, but this time we are going to take our kids with us.

Thanks again.

                    -Steve Harley

                    Sea Princess

                    February 2003


Hi Marty:

Thanks so much for all of your help with the cruise for our group of 24. We had a wonderful time and will have memories of a lifetime. I have sent you a picture of many, but not all, of those in our group at the ruins in Tulum. Your responses to my many inquiries were lightning fast, and I feel quite confident you gave us the best prices available. My family and our "cruising friends" are going to get together soon to begin planning the next cruise, and you can be certain we will book through Cruise Direct Online.

Thanks again.

 

                   -Jill Steele

                    Inspiration

                    December 2005

 

Dear Raye and Marty,

My Dad and I just returned from the wonderful cruise you planned for us aboard Celebrity's Horizon to the Western Caribbean. It was simply WONDERFUL! We had a grand time, were treated so well and met so many wonderful new friends.

Thank you for all your help in making this such a terrific vacation. I cannot wait until I can cruise again!

                   -Marcia Best

                    Horizon

                    December 2005

Hi Marty and Raye,

We just got back from our honeymoon on the Voyager and it was fantastic. The room was great, the service, food and excursions were great as well. I think we're hooked on cruising.

Thanks for taking care of the booking arrangements for us. You both were a great help.

                 -Philip Knowlton

                  Voyager of the Seas

                  September 2005

Just wanted to send a note. 

I gave my wife the information yesterday and she was excited that I was able
to get the cruise with the family.  I don't think I could have afforded it
without your help.  Thanks.  As an anniversary gift it couldn't have worked
out better.

 

              - Jeff Fortnoy

                Rhapsody of the Seas

                September 2005

Kathie,

 

Just wanted to thank you for a most enjoyable time on the Disney Wonder cruise. Thank you for your  help in making this cruise so delightful and affordable for me and my family!

We intend to use your company for our future cruises!

             -Barbara Morandi

              Disney Wonder

              July 2005

Marty,

We got back from our cruise to Bermuda on the Horizon just yesterday.  I have "post-cruise letdown" today if there is such a thing!  We had never cruised before and this was for our 20th anniversary celebration.  I felt like a princess on the ship--from the handsome Rumanian waiter, Varga, to the Asst MaitreD', Frenki, to the Cabin Steward, Martin and every other crew member who we came in contact with, it was wonderful!  We definitely want to do it again!

I must especially thank you, Marty for helping this novice cruiser to choose the ship, the room and to answer the many questions I had.  We thought everything was so smooth in the booking process and we received the detailed cruise documents in plenty of time.  We also thought the cost was very reasonable.  I made sure to tell our table-mates in the Dining room who we had booked with.   We hope to tuck away some money to cruise through your agency again before too long. Thank you again.

              -Lou Ann & Joe Lalumia

              Horizon

             July 2005

Raye,

The trip was great.  We ended up upgrading to a room with a balcony where we spent a great deal of time.   The balcony really made the difference. 

The weather was fine.  Only 190 guests and 220 crew.  No wonder they are making many promotions.

We are up for a barge cruise in the early fall or late summer. 
 

           - Barbara Reynolds

           Paul Gauguin

           May 2005


Raye & Marty,

 

Just wanted to drop you a note to say "thank you" for everything you did in helping me get my cruise planned. The cruise was an absolute blast! with lots of eating, drinking and a ton of laughs. It was a wonderful getaway!. A card doesn't seem like enough, but I hope you know how much it meant to me that you took care of me the way you did. Thanks again.

 

           - Shari Siegrist

           Carnival Fantasy

           January 2005

This was the second cruise we booked with Cruise Direct Online and our small group of ten had a great time. Thanks for taking care of everything and looking after us right up to departure. Your last minute help was greatly appreciated. We're ready to go again!

        

          - Chuck and Ruth Holzman

           Carnival Jubilee

           December 2001

Kathie,

 

We went on the Enchantment Oct.7th. The flights, the ship, the cabin were all superb, so was the food. We thoroughly enjoyed ourselves, and thanks to you all went smoothly. Thank you for everything Raye.

 

         - Joseph and Pearl Kaye

           Enchantment of the Seas

           October 2001

Marty,

 

We wanted to pass on to you folks that your quote and additional bonus (after the cruise line special) was still the best deal {:-] and we are extremely satisfied with your prompt service and excellent response time to our inquiries!  We are surely glad we chose Cruise Direct/Travel Direct as our agent.

Again, we appreciate your help and you have been wonderful to do business
with. You people seem to really want to give your customers the best deal and the fastest service. Now we are looking forward to our special 10th Anniversary and to celebrate it by cruising in style, something we never would have believed could be done so soon...

Give our regards to Raye, and thanks so much!

     -Jennifer and Geoff Mazanec

      Celebrity Horizon

      September 2001

Marty,

 

My wife and I booked a 25th anniversary cruise with you, and it was wonderful - not in small part to the recommendations we received from you.

 

      -Bob Bollinger

      Voyager of the Seas

      August 2001

Marty, Thanks for your help on our last cruise. A friend of mine is looking for a cruise for her parents in the Mediterranean. Could you help her out? I recommended you.

 

     -Jill Kulhawy

      Sovereign of the Seas

      August 2001


Marty,  I want to thank you so much for all the attention that you have given over the past year plus.  You have put up with insane questions as well as my bugging you!!!!  I am so excited and cannot wait to get on board..... I will definitely call you for our next cruise.  We will go hopefully 2003, maybe a European Cruise!  It will be my daughters 21st  birthday and we will have to do something nice for her.  My son who will turn 21 this cruise is very excited. I hope his birthday goes well. Thank you.

 

    -Ellen Murphy

    Carnival Triumph

    June 2001


Bryce,

 

I appreciate all that you have done for us. I have and will continue to recommend you and your company to my friends and colleagues.

   -Earl Hamilton

    Sovereign of the Seas

    May 2001

Raye, the cruise was fantastic, the food was great and everyone in our family group had a good time. 

 

   -Kay Black

    Group Cruise

    Carnival Triumph

     April 2001


Raye, you were the best travel agent I have ever worked with, thank you
so much for making our vacation happen so smoothly!
  
I wanted to thank you and Cruise Direct Online from the 22 of us for a
fantastic cruise, every little detail was taken care of.  Carnival was
exactly what we expected, there was something for everyone, we are all
looking forward to cruising again as a group. 

  -Diana Boettcher

   Carnival Triumph

   April 2001

Marty, we had a great time and we REALLY enjoyed our room.  We've never cruised before and we have our own houseboat - - - but I think we'll do this again sometime.  Probably take the kids along next time. 

 

  -Denny Cole

   Carnival Triumph

   March 2001

Although the Marriage Builders Cruise for the year 2001 is over, the new life and marriages for those who attended have just begun. In fact, every couple had such a positive experience on the cruise that we've been informed many will be sailing with us again in 2005. That says a lot!

    -Marriage Builders Group Cruise

     Sea Princess

     February 2001

 

My husband & I booked a cruise through your company representative Raye aboard the Radisson Diamond. We had requested a stateroom with a balcony, but none were available.... Raye put us on a waitlist and said she would call if one became available. One did become available and she notified us immediately. We are so thankful to her for not forgetting us! The balcony added so much to our experience on the Diamond. Our experience with Cruise Direct Online exceeded our expectations.... Raye was extremely responsive to our seemingly endless questions! She is very knowledgeable about the ship as as well as the route and totally prepared us for a wonderful trip.... I cannot say enough about the incredible service aboard the Diamond. We had the most relaxed time onboard. My advice to anyone considering a cruise is to take this one, visit the spa often for a massage, get a stateroom with a balcony and book through Raye of Cruise Direct Online. We cannot thank Raye and Cruise Direct Online enough for the professional service they offer that truly delivers!

 

 -Linda and Kevin Grant

   Radisson Diamond

   November 2000

I want to tell you we had the most wonderful vacation. The cruise was absolutely the best one yet. The ship was so gorgeous. If it wasn't moving you would never know you weren't at some resort somewhere instead of on a ship. Our rooms were just great and we really took advantage of the balconies that we had. Unfortunately we probably will never go back to a room with just a window after experiencing  a balcony on a ship. It was great to wake up in the morning and go out on the balcony and watch the ship pull into the ports for the day.

You were right about the promenade rooms being noisy. We watched several parades and gatherings that took place on the promenade mall and those rooms had to have been noisy if you were trying to sleep. Marty it was so much fun. I just wanted to let you know that we enjoyed ourselves immensely. We are also thinking about the new ship Radiance of the Seas 5 day cruises next spring.

  -Peggy Troncoso

   Explorer of the Seas

   November 2000

I worked with Raye and just recently booked and sailed our cruise. We had a great time. Now, I'm back, looking for a fun cruise at a great price for our family. 25 people including kids! Voyager or the Grand Princess look neat.

   -Carol Kopowski
   Grandeur of the Seas
   March 2000

Raye, we are having a wonderful time. We've heard there's been lots of snow back home, but we've enjoyed 80° + weather! Thank you for all your help and for sending us champagne.

   -Osbourne Group

   Carnival Sensation

   February 2000

Cruise Direct Online put together a great honeymoon cruise and extended stay for us in Tahiti. Needless to say it was a lot of work, but they came through with flying colors. This was our first cruise and you bet we'll be back for more.

    -Bill Sellers
   Radisson Seven Seas Cruise
   October 1999

Cruise Direct Online saved us hundreds of dollars, got us a great stateroom upgrade and best of all they spent the time to answer all our questions and gave us good advice. We had the time of our life. What more could you ask for.

   -Mario Ferrari
   Disney Family Cruise
   May 1999

Raye, I was wonderfully surprised today to receive the beautiful bouquet of spring flowers. Your consideration is very touching and meant a great deal. The flowers certainly brighten both the house and my spirits. I know that Gene has enjoyed working with you on the trip and very much appreciated your attention to detail and the efficient, caring way in which you handled all of the arrangements.

   -Helen Rockefeller

  Radisson Diamond

  Transatlantic cruise

  October 1999

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