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PRIVACY POLICY This
website is owned and operated by Cruise Direct Online, a
division of Travel Direct Corporation ("Cruise Direct
Online"). Cruise Direct Online is committed to
respecting and protecting your privacy and helping you
make the most of your time on the Internet within a
trusted environment. The Cruise Direct Online Privacy
Policy (“Privacy Policy”) applies to the
CruiseDirectOnline.com website and governs its data
collection, usage and services. This Privacy Policy
discloses how we collect, protect, use and share
information gathered about you on our website. If you
use this site you explicitly agree to the terms and
conditions of the Privacy Policy in effect at the time
of your use. We hope that this disclosure will help
increase your confidence in our website and enhance your
experience on the Internet. Please read our Privacy
Policy to understand:
Information We
Collect
Site Use Information
Use of Cookies
Information You
Provide to Us
Email Promotions
Child Privacy
Your Information
Disclosing
Information to Third Parties
Security Procedures
to Protect Information
Inapplicability of
Privacy Policies of any Linked Sites or Other Parties
Changes to
this Privacy Policy
Your Comments are
Appreciated
Information We Collect
You can visit our website without divulging any
personally identifiable information including your email
address. Our website does not collect personally
identifiable information about individuals except when
such individuals specifically provide such information
on a voluntary basis, such as when registering at our
website, requesting a brochure or video, or accessing
our cruise booking application. Cruise Direct Online
uses such information collected primarily to provide
better customer service to you, to improve and customize
the content you see, to provide the products, services
or membership benefits you request, and to contact you
about special promotions and new products.
Site Use Information
Our web servers collect the IP addresses and domain
names of visitors to our site. This information may be
aggregated to measure the number of visits, average time
spent on the site, pages viewed, etc. Cruise Direct
Online may use this information to measure the use of
our site and to improve the content we offer. We may
share with third parties this experiential information
or other data which does not personally identify
visitors to our site. This might include tour or ship
preferences of all visitors to our site, for example.
Use of Cookies
Our website uses "cookies" to help personalize your
online experience, such as recognizing your name when
you revisit, as well as to assist us in marketing and
advertising. A cookie is a text file that is anonymously
placed on your hard disk by a web page server. Cookies
cannot be used to run programs or deliver viruses to
your computer. Cookies placed when you visit our site do
not personally identify you, but they do allow us to
monitor certain statistics which help us improve our
services, such as how many site visitors view certain
pages on our website or receive our advertisements when
visiting other websites.
You also have the
ability to accept or decline cookies. Most web browsers
automatically accept cookies, but you can usually modify
your browser setting to decline cookies if you prefer.
If you choose to decline cookies, you may not be able to
fully experience the interactive features of our website
or have some of our services, such as planning a cruise,
making a reservation, or being automatically recognized
as a registered user, function properly.
Information You Provide to
Us
You are not required to register in order to access our
site. If you send us an email or register on our site we
may collect information about you. Certain portions of
our site are restricted to registered users or
passengers with confirmed bookings. Any information you
provide is purely voluntary.
When you register we
collect information which may include your name,
address, gender, birth date and email address, your
telephone number, special occasion dates, vacation and
dietary preferences, health requirements, and passport
and credit card information (cardholder name, card
number and expiration date) as well as emergency contact
information (the name, address and telephone number of
someone not traveling with you who we can contact in
case of an emergency.
Information collected
may include Information for yourself and those traveling
with you. By providing us with the Information of any
third party, you are agreeing and acknowledging that you
have the express right and authority to do so on their
behalf.
From time to time we may offer promotions or specials on
behalf of companies with whom we have joint or
cooperative marketing arrangements. You may take
advantage of these promotions or specials by clicking on
links on our site or be sent to their site. You may be
transferred to a different site which may not be owned
or operated by Cruise Direct Online where you may be
required to provide personal information in order to
participate in the promoted products or services. This
privacy policy does not apply to those sites; please
review the privacy policy posted on those sites prior to
making any purchase or providing information about
yourself.
You may also choose how
you would like to receive information from us, by mail,
email or telephone. If you send us an email or request
information we will retain your email address and use it
to respond to your inquiry. We may also use your email
address to provide you with details on upcoming events,
cruises, packages and other information about Cruise
Direct Online or to provide you with information from
companies with whom we have cooperative or joint
marketing arrangements..
By providing personal
information through this site you explicitly agree to
our collection and use of that information as described
in this Privacy Policy. You agree that we may use the
personal information you provide to respond to your
inquiries, process orders, contact you regarding
customer service, let you know about products or
services which may be of interest to you or to
personalize our service to meet your needs or
preferences. This may involve sharing certain
information with our staff, and affiliated companies.
You also agree that we may share your personal
information with our affiliated companies and third
parties as described in this Privacy Policy.
Email Promotions
You may subscribe to our email promotions program by
registering on one of our websites. By registering, you
are securing your subscription to receive email
promotions. You may unsubscribe or change your email
address for email promotions at any time by following
the instructions mentioned prominently within each email
promotion.
Child Privacy
Because of the nature of our business, our products and
services are not designed to appeal to minors, and
therefore we do not knowingly attempt to solicit or
receive any information from children under 18. If we
have reason to believe that information is being
provided by a person under the age of 18 we will not
collect the information.
Your
Information
You are responsible for the accuracy and completeness of
all information you provide to us. You may, at any time
direct us to change or delete your information by email
or telephone. You can direct us to delete your email
address from our mailing list. We will act on your
instructions promptly, but making changes or deleting
information may take two weeks or more to become
effective.
Disclosing Information to
Third Parties
We do not sell our customers' information to third
parties but we may share your information with our
affiliated companies or with third parties. We will
reveal personal information to unaffiliated third
parties only if: (1) you request or authorize it; (2)
the information is provided to help complete a
transaction for you; (3) the information is provided to
comply with the law, applicable regulations,
governmental and quasi-governmental requests, court
orders or subpoenas, to enforce our Legal Notices or
other agreements, or to protect our rights, property or
safety or the rights, property or safety of our users or
others (e.g., to a consumer reporting agency for fraud
protection etc.); (4) the disclosure is done as part of
a purchase, transfer or sale of services or assets
(e.g., in the event that substantially all of our assets
are acquired by another party, customer information may
be one of the transferred assets); (5) the information
is provided to our agents, outside vendors or service
providers to perform functions on our behalf (e.g.,
analyzing data, providing marketing assistance,
providing customer service, processing orders, sending
emails about our products or services, etc.) or with
whom we may have cooperative or joint marketing
arrangements; or (6) to others as described in this
Privacy Policy. We may also gather aggregated data about
you and disclose such aggregated (but not personally
identifiable) information to third parties for
promotional or other purposes.
Security
Procedures to Protect Information
While we take steps to protect your personal information
and keep it secure, you also play a role in protecting
your information. You can help to maintain the security
by not sharing your booking number with anyone. Cruise
Direct Online cannot guaranty the security of any
information you transmit to us or from our site, and
therefore you use our site at your own risk.
Inapplicability of Privacy
Policies of any Linked Sites or Other Parties
Cruise Direct Online's site may contain links to other
sites such as our affiliates and third parties. This
Privacy Policy only addresses Cruise Direct Online's use
and disclosure of your information collected on this
site, if any. While we try to link only to sites that
share our standards and respect for privacy, we are not
responsible for the privacy practices of our affiliates
or any other third parties or the content of linked
sites, although we do encourage you to read the
applicable privacy policies and terms and conditions of
such parties or web sites.
Changes to this Privacy
Policy
We will occasionally amend this Privacy Policy to
reflect company and customer feedback and we reserve the
right to make changes to this Privacy Policy at any
time. The use of your information is subject to the
Privacy Policy and Terms of Use in effect at the time of
use. The provisions contained in this Privacy Policy
supersede all previous notices or policies regarding our
privacy practices with respect to this site. We post the
effective date of our Privacy Policy on our site. We
encourage you to check our site frequently to see the
current Privacy Policy to be informed of how Cruise
Direct Online is committed to protecting your
information and providing you with improved content on
our website in order to enhance your online cruise
planning experience. If we make material changes to this
Privacy Policy we will post the revised Privacy Policy
and the revised effective date on this site.
Your Comments are
Appreciated
If you have any questions, comments or complaints
regarding our Privacy Policy, you can contact us at
Cruise Direct Online, Attn: Privacy Policy/Legal Issues,
by calling 800.365.1445 email:
privacypolicy@cruisedirectonline.com. If you have
questions, comments or complaints not related to the
Privacy Policy (i.e. reservations, cruise experience,
etc.), you can check the Customer Service area of this
website. This site is owned and operated by Cruise
Direct Online, a division of Travel Direct Corporation,
which controls any information submitted through this
site. |
