Reserve your cruise with Cruise Direct Online and you'll receive our guarantee that you will be fully satisfied with the service we provide or your money back. You have up to the day before final payment is due to decide whether our service meets your needs. If for any reason you are not completely satisfied, simply let us know and upon your written instructions, we will cancel your cruise and refund your deposit. We will waive any agency service fees, so you get 100% of your deposit back*.

*There is one restriction. Your deposit, as well as all payments you make to the cruise line, is subject to the cruise line's payment and cancellation policy. That is, something we have no control over. So, if you cancel your cruise and your deposit or final payment fall within their cancellation policy you will be charged a cancellation fee by the cruise line ( not us ). In most cases the fee is based on a sliding scale depending upon how far out from the sailing date you cancel. The closer to the sailing date, the more you pay. As much as 100% of what you paid, if you cancel within 7-14 days of sailing. So, we urge all guests to read the cruise lines applicable brochure for details on their cruise line payment and cancellation policy prior to making any payment. Further, you should take out trip insurance for covered reasons, to protect your vacation investment.

Pay Direct Process

To promote trust and confidence, our goal is to eliminate any concerns you may have about how your vacation funds are handled. To further ensure a memorable cruise vacation experience we have organized a payment process between the traveler and Cruise Line that eliminates any third parties, including ourselves. Simply put, for security and privacy reasons, with our Pay Direct Process the information provided on the Credit Card Authorization Form is given directly to the Cruise Line who will process your charges. Their name will appear on your monthly credit or charge card statement.

In short, we help you plan your most memorable vacation experience ever, and our Pay Direct Process provides comfort and assurance that your funds are deposited directly with the Cruise Line.

We are confident in the quality of the services we provide. Please feel free to browse some of the many testimonials and guest comments we've received over the years from our satisfied customers.