Excursions Group was created with one goal in mind – to
provide exceptional travel experiences to cruise passengers in the
ports they visit around the world."
than Cruise Lines
•Higher Quality than Cruise Lines
•Money Back Guarantee
•24/7 Support for Travelers
•Guaranteed Return to Ship
"Shore Excursions Group currently offer over 1,200 shore
excursions in the major cruising destinations around the
world including the Caribbean, Europe, Alaska, Mexico,
Hawaii, and Bermuda. Each excursion has been handpicked by
their team of experts to ensure that your customers have an
excellent experience. "
About Shore Excursions Group
Shore Excursions Group was created with one goal in mind
– to provide exceptional travel experiences to cruise
passengers in the ports they visit around the world. To
accomplish this, They have compiled an exceptional array of
tours delivered by local experts with decades of experience
serving travelers and delivering excellent tours.
They are experts in
providing exceptional shore excursions. They understand that
in today’s fast paced world, vacations have become an
increasingly important way to relax, reconnect with family
and friends, and experience new and interesting places.
With this in mind, they provide the
highest quality tours by performing extensive research, site
inspections, and detailed reviews. While other companies also offer
excursions, They strongly believe their expertise and approach sets
them apart. The large cruise lines sell shore excursions - typically
in very large groups visiting high traffic sites. They focus on
smaller groups visiting more interesting and authentic locations
using more personalized local operators. While the cruise lines are
experts in delivering cruises, they are experts in delivering shore
They believe quality service is not only highly valued by customers,
but ultimately leads to better experiences and higher satisfaction.
Unlike the cruise lines and other tour companies that rely almost
entirely on their web sites, They encourage customers to call them.
They want to invest their time answering your questions, providing
input, and selecting the excursions that best meet your needs.
Their goal is to provide customers
a wide array of exciting, appealing, and enriching tours. For those
customers who prefer to travel in smaller groups with more
personalized service, they offer a wide variety of small group tours
around the world. These tours generally range in size from 2-12
people compared to larger tours which can number up to 50 people.
While exploring the destinations and ports on their site, feel free
to search for these "Small Group Tours".
For those customers interested in
private tours, they offer many outstanding excursions that allow you
to travel with your party alone and, in many cases, to fully
customize your tour. Search for "Private Tours" if you are
interested in this experience.
Their "Scenic" tours provide up
close and personal access to some of the most spectacular natural
environments on Earth from majestic glaciers in Alaska to
spectacular reefs in the Caribbean.
Their "Cultural" tours allow
customers to experience local customs, entertainment and culinary
delights ranging from tribal dances in Alaska to an outstanding
local meal in Santorini, Greece.
Their "Active" tours offer a
multitude of exciting and adventurous ways to experience their
destinations. You can kayak the turquoise waters of the Caribbean,
hike to a spectacular waterfall in Hawaii, or bicycle through quaint
villages in France.
Their "City" tours allow travelers
to see the highlights of great cities around the world with unique
insights provided by expert tour guides.
Excursions Group developed their website with one goal in
mind – to make shopping and purchasing shore excursions an easy and
enjoyable experience for both you and your family.
allows customers to shop and purchase excursions in two way: by
their cruise itinerary or by their destination.
by Cruise Itinerary
enter their cruise information on the homepage through a series of
dropdown menus. Customers then click “Search for Excursions” and
they are brought to a page displaying their cruise itinerary. Next
to each port, customers can click “View Excursions” to see all of
the excursions in that port. The excursions by port are shown at a
summary level (summary description, pricing, tour type, food and
beverage and duration). To see the detailed information and to
book, customers click “More
The homepage also
displays the regions where excursions are offered. These include
the Caribbean, Alaska, Europe, Hawaii, Mexico, and Bermuda.
Customers can simply click on a region to see the ports where they
offer excursions and then click on a port to see a summary of the
excursions provided there. To see detailed excursion information,
the user can click on the summary information. Users also have the
ability to view excursions by type. At the top left corner of the
port summary page, there is a dropdown box entitled “Find By Tour
Type”. Additionally, users can search for excursions using the
search filed in the top right corner of every page.
How do They do it?
While other companies sell cruises and other forms of travel, They
focus exclusively on shore excursions. They utilize this expertise
to select the highest quality shore excursions delivered by local
experts in the most cost effective manner for our customers. Since
they are not a large cruise line catering to thousands of customers
per day, our shore excursions allow you to travel in much smaller
groups offering a more personalized experience. In fact, for groups
of 4 or more, They can usually arrange a private shore excursion for
less than the cost of a large cruise line tour. They also offer a
large number of unique cruise excursions that cannot be purchased
from the cruise line. They encourage you to spend time on this site
looking through the wide variety of shore excursions and to call
them for personal advice. To help you navigate their website, you
can view shore excursions based on Excursion Size as well as
Private Shore Excursions
allow you to travel with your party alone and, in many cases, to
fully customize your tour. For groups of 4 or more, they can usually
arrange a private shore excursion for less than the cost of a large
cruise line tour.
Small Group Shore Excursions generally range in size
from 2-20 people, providing a more personalized experience than the
large excursions offered by the cruise lines.
Standard Shore Excursions typically range from 20-50
people. These tours are similar in size to those of the cruise
lines. While these shore excursions are larger in size, our focus on
quality remains extremely high.
Scenic Shore Excursions provide up close and personal access
to some of the most spectacular natural environments on Earth.
Cultural Shore Excursions allow you to experience the
customs, heritage, and local flavor of the destinations.
Active Shore Excursions offer a multitude of exciting and
Water/Beach Shore Excursions provide unique ways to enjoy the
ocean, beach, and sea life.
Cuisine Shore Excursions allow you to sample the local culinary
These excursions do not involve any extended walking or physical
excursion. People of all ages and physical abilities can feel
comfortable participating in these excursions.
Moderate excursions may involve some extended walking but this
typically occurs over the course of the excursion (i.e., not all at
once). There may be some walking on uneven surfaces or elevations.
These excursions typically involve a significant amount of walking,
hiking, or other form of physical exertion. Difficult excursions
require participants to have a high level of physical fitness.
Why book with Them?
They know that your time in port is one of the most important parts
of your vacation, so they take their commitment to deliver great
shore excursions very seriously. That's why shore excursions are our
their only business. They carefully select only the best tour
operators in each port, and, because they are not trying to reserve
excursions for thousands of people at a time, in many cases they are
able to choose tour providers who carry much smaller groups of
travelers on more intimate, personalized experiences.
Because they know that it can be
confusing to choose the best tour in each port, they have a staff of
shore excursion experts available to answer your questions and
provide suggestions on the best tour options to meet your individual
needs. And they stand behind the tours they deliver.
The detailed information provided
website for each excursion also contains several headings to
ensure your customers are fully informed about their experience.
These include “Food/Beverage” (the food and beverage provided, if
applicable), “Dress” (the recommended attire), and “Restrictions”
(any restrictions such as age, weight, physical requirements, etc).
When you travel
on a cruise line shore excursion, you will likely be with a very
large group of people. In many cases this entails 50 or more people
on a bus with one guide. With such a large group, customers often
become frustrated trying to hear the guide, waiting for every member
of the group in order to move on, and the impersonal feel of the
Excursions Group shore excursions are the opposite. Customers
travel in much smaller groups, in many cases less than 10 people.
With such a small group, customers have far more access to the
guide, the group is able to fully enjoy the tour as opposed to
waiting for people, and the overall experience feels much more
Excursions Group is not a massive company catering to thousands
of customers per day, they are able to develop and deliver unique,
authentic, and personalized shore excursions that provide very high
Unlike the cruise
lines and most online travel companies,
Excursions Group encourage you to speak with them. Their 800
number is prominently displayed on their website and they offer live
They fully stand
behind their excursions. To the extent you are in any way
dissatisfied with the experience they deliver, they will work hard
to resolve your concerns, up to and including a full refund of their
tour price. Find out more about it at
Is there a risk I'll miss the
ship if I don't book through the cruise line?
No. Although the cruise lines would like you to believe that
independent tours carry this risk, all of their tour operators are
aware of your ship's departure time, and their tours are designed to
get you back to the ship with time to spare. One of their tour
developers worked onboard cruise ships for 16 years, and not once
did a passenger on one of his sailings miss the ship because an
independent tour was late getting back to the ship. In the extremely
unlikely event you miss the ship due to one of their tours, they
guarantee that they will pay the full cost of your meals, hotel, and
transportation to the next port of call, and they will handle all of
your arrangements for you.
How do I book shore excursions?
If you know which tours you want to take, you can reserve them
directly through their web site by adding them to your shopping cart
and checking out just like you would do with a typical online
purchase. If you are uncertain which tours you would like to
take or want some advice or guidance on your tours, they encourage
you to contact one of our
Excursion Experts during our regular business hours of 9:00 a.m.
- 5:00 p.m. Monday - Friday Eastern Standard Time.
How do I receive my booking
confirmation and voucher?
Shortly after you reserve a tour, They will e-mail your confirmation
which will include your tour vouchers as well as instructions on how
and when to meet up with your guide for each tour.
When should I reserve my shore
Because some tours book up They'll in advance of the tour departure
date, They recommend reserving your excursions as far in advance as
possible. This will give you the best chance of reserving your first
choice in each of the ports.
How close to the tour departure
can I make a reservation?
They require you to make a reservation at least three business days
in advance of your ship's departure so that They have the ability to
ensure that all of the arrangements are confirmed, finalized, and
What do shore excursions
Shore excursions include transportation according to the itinerary,
meals, refreshments, guides, and entrance fees as indicated in the
individual tour descriptions.
What should I Wear?
While the specific recommended attire is described in the individual
tour descriptions, travelers should always Wear comfortable shoes
and use sunscreen, a sun hat and sunglasses in locations with ample
sun. More What To Wear and Packing Tips.
How much physical activity is
involved in the tours?
The level of activity varies by tour. In order to help you
understand the level of activity involved in each tour, they have
created the following three categories.
Minimal Physical Activity:
Only light walking and no major climbing required. You may need to
negotiate a few steps.
Moderate Physical Activity: A fair amount of walking is
required, and you may need to climb up full flights of steps and or
negotiate uneven terrain.
Significant Physical Activity: A large amount of walking and
or climbing is required, often over unpaved and uneven terrain. You
should be in good physical health if you reserve one of these tours.
Please refer to the specific tour descriptions to see which category
applies to the tour. If you have more specific questions, please
contact one of our Shore Excursion Experts during normal business
Where do I go to start my tour?
Your booking confirmation will contain clear instructions on where
and when to go to start each of your tours. It will also include
instructions on what to do in the very unlikely event that you
encounter difficulties in meeting up with your guide.
What is their cancellation
With very few exceptions, you can cancel a tour up to 14 days in
advance of tour departure and receive a full refund. The few
exceptions to this rule are clearly noted in the tour description.
If you would like to cancel a tour, simply give them a call during
regular business hours, and they will be happy to assist you. Once
you are within the 14 day tour departure window, the tour becomes
non-refundable. This is because their operators have set aside space
to accommodate your request and will often not be able to fill that
space with another customer so close to departure.
Will you refund my money if I
miss my tour because the ship is late or cannot make it into port?
Yes. You will receive a full refund for your tour if you cannot make
a tour departure due to a ship delay or a missed port call. You will
of course also receive a full refund if an equipment problem
prevents the tour operator from delivering the tour. Simply let them
know within two weeks of date of the tour, and they will issue a
Am I expected to tip the
Extending a gratuity to your guide or driver is strictly optional
but greatly appreciated by those guiding you through your tour. A
commonly accepted guideline is USD $3.00 per person for a half-day
tour and USD $5.00 per person for a full-day tour.
How do I make changes to my tour
If you need to make changes to your reservation or to cancel a tour,
please contact one of our Shore Excursion Experts during regular
business hours and they will be happy to assist you.
Are children's prices available?
Yes. Many of our tours offer children's prices for children under
the age of 12 years. Toddlers aged 3 and younger sitting on a
parent's lap (not occupying a seat), are not charged for most tours.
Please see the individual tour descriptions for specifics on
Are there any age restrictions
For most tours, there is no minimum age for children as long as they
are accompanied by a parent or guardian. Guests under the age of 18
years are not permitted to participate without a parent or guardian.
In some cases, an unaccompanied minor may be permitted on a tour if
a wavier is signed by the parent. Please call them for details on
May I take more than one tour in
a single port of call?
Yes. In Alaska, please allow at least 30 minutes between each tour.
In all other regions, please allow at least 60 minutes between each
What do you recommend for
physically challenged passengers?
Please refer to the restrictions section of each detailed tour
description for specific recommendations for physically challenged
passengers. However, to the extent passengers are able to walk on
their own, they recommend tours designated as requiring a low level
of activity. The transportation on some tours may be able to
accommodate a collapsible wheelchair stored below the bus; however,
scooters or motorized wheelchairs are often too large to be stored
on the transportation used for the tours. If passengers are
non-ambulatory, They generally recommend independent transportation
for their comfort and convenience. Their
Excursion Experts can provide suggested tours. They also
recommend that non-ambulatory passengers be accompanied by someone
who is able to assist them throughout the duration of the tour.